http://www.legislation.gov.uk/ukpga/2003/21/section/190/2012-07-01Communications Act 2003An Act to confer functions on the Office of Communications; to make provision about the regulation of the provision of electronic communications networks and services and of the use of the electro-magnetic spectrum; to make provision about the regulation of broadcasting and of the provision of television and radio services; to make provision about mergers involving newspaper and other media enterprises and, in that connection, to amend the Enterprise Act 2002; and for connected purposes.texttext/xmlenStatute Law Database2026-05-01Expert Participation2012-07-01 Part 2Networks, services and the radio spectrumChapter 3Disputes and appeals<Emphasis>Disputes</Emphasis>Resolution of referred disputes1901Where OFCOM make a determination for resolving a dispute referred to them under this Chapter, their only powers are those conferred by this section.2Their main power (except in the case of a dispute relating to rights and obligations conferred or imposed by or under the enactments relating to the management of the radio spectrum) is to do one or more of the following—ato make a declaration setting out the rights and obligations of the parties to the dispute;bto give a direction fixing the terms or conditions of transactions between the parties to the dispute;cto give a direction imposing an obligation, enforceable by the parties to the dispute, to enter into a transaction between themselves on the terms and conditions fixed by OFCOM; anddfor the purpose of giving effect to a determination by OFCOM of the proper amount of a charge in respect of which amounts have been paid by one of the parties of the dispute to the other, to give a direction, enforceable by the party to whom the sums are to be paid, requiring the payment of sums by way of adjustment of an underpayment or overpayment.2AIn relation to a dispute falling within section 185(1), OFCOM must exercise their powers under subsection (2) in the way that seems to them most appropriate for the purpose of securing—aefficiency;bsustainable competition;cefficient investment and innovation; anddthe greatest possible benefit for the end-users of public electronic communications services.3Their main power in the excepted case is just to make a declaration setting out the rights and obligations of the parties to the dispute.4Nothing in this section prevents OFCOM from exercising the following powers in consequence of their consideration under this Chapter of any dispute—atheir powers under Chapter 1 of this Part to set, modify or revoke general conditions, universal service conditions, access related conditions, privileged supplier conditions or SMP conditions;btheir powers to vary, modify or revoke wireless telegraphy licences or grants of recognised spectrum access;ctheir power to make, amend or revoke regulations under section 8 or 45 of the Wireless Telegraphy Act 2006 .5In the case of a dispute referred back to OFCOM under section 186(6)—aOFCOM may, in making their determination, take account of decisions already made by others in the course of an attempt to resolve the dispute by alternative means; andbthe determination made by OFCOM may include provision ratifying decisions so made.6Where OFCOM make a determination for resolving a dispute, they may require a party to the dispute—ato make payments to another party to the dispute in respect of costs and expenses incurred by that other party in consequence of the reference of the dispute to OFCOM, or in connection with it; andbto make payments to OFCOM in respect of costs and expenses incurred by them in dealing with the dispute. and may determine the amount of the costs and when the costs are to be paid. 6A OFCOM may not, under subsection (6)(a), require a party to the dispute to make payments to another party unless OFCOM have considered—athe conduct of the party before and after the reference to OFCOM (including, in particular, whether any attempt has been made to resolve the dispute), andbwhether OFCOM has made a decision in the party’s favour in respect of the whole or a part of the dispute.6B OFCOM may not, under subsection (6)(b), require payments to be made to them by a party to the dispute unless—athe dispute relates to the rights and obligations of the parties to the dispute under the enactments relating to the management of the radio spectrum, orbthey have considered the matters referred to in subsection (6A)(a) and (b).7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8A determination made by OFCOM for resolving a dispute referred or referred back to them under this Chapter binds all the parties to the dispute.9Subsection (8) is subject to section 192.S. 190 in force at 25.7.2003 for specified purposes by S.I. 2003/1900, arts. 1(2), 2(1), Sch. 1 (with art. 3) (as amended by S.I. 2003/3142, art. 1(3))S. 190 in force at 29.12.2003 in so far as not already in force by S.I. 2003/3142, art. 3(2) (with art. 11)Words in s. 190(4)(c) substituted (8.2.2007) by Wireless Telegraphy Act 2006 (c. 36), s. 126(2), Sch. 7 para. 27S. 190(2A) inserted (26.5.2011) by The Electronic Communications and Wireless Telegraphy Regulations 2011 (S.I. 2011/1210), reg. 1(2), Sch. 1 para. 95(a) (with Sch. 3 para. 2)Words in s. 190(6) inserted (26.5.2011) by The Electronic Communications and Wireless Telegraphy Regulations 2011 (S.I. 2011/1210), reg. 1(2), Sch. 1 para. 95(b) (with Sch. 3 para. 2)S. 190(6A)(6B) inserted (26.5.2011) by The Electronic Communications and Wireless Telegraphy Regulations 2011 (S.I. 2011/1210), reg. 1(2), Sch. 1 para. 95(c) (with Sch. 3 para. 2)S. 190(7) omitted (26.5.2011) by virtue of The Electronic Communications and Wireless Telegraphy Regulations 2011 (S.I. 2011/1210), reg. 1(2), Sch. 1 para. 95(d) (with Sch. 3 para. 2)