Part 2Networks, services and the radio spectrum

Chapter 1Electronic communications networks and services

Information provisions

I1I13135Information required for purposes of Chapter 1 functions

1

OFCOM may require a person falling within subsection (2) to provide them with all such information as they consider necessary for the purpose of carrying out their functions under this Chapter.

2

The persons falling within this subsection are—

a

a communications provider;

b

a person who has been a communications provider;

c

a person who makes, or has made, any associated facilities available to others;

d

a person, other than a communications provider, to whom a universal service condition applies or has applied;

e

a person who supplies electronic communications apparatus;

f

a person not falling within the preceding paragraphs who appears to OFCOM to have information required by them for the purpose of carrying out their functions under this Chapter.

3

The information that may be required by OFCOM under subsection (1) includes, in particular, information that they require for any one or more of the following purposes—

a

ascertaining whether a contravention of a condition or other requirement set or imposed by or under this Chapter has occurred or is occurring;

b

ascertaining or verifying the charges payable by a person under section 38;

c

ascertaining whether a provision of a condition set under section 45 which is for the time being in force continues to be effective for the purpose for which it was made;

d

ascertaining or verifying amounts payable by virtue of a condition falling within section 51(1)(d);

e

making a designation in accordance with regulations made under section 66;

f

carrying out a review under section 66 or 70;

g

identifying markets and carrying out market analyses in accordance with, or for the purposes of, any provision of this Chapter;

F5h

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i

considering a matter in exercise of that duty;

F1ia

preparing a report under section 124F;

ib

carrying out an assessment, taking steps or providing a report under section 124G;

F2ic

preparing a report under section 134A;

id

preparing a report under section 134C;

F6ie

assessing the security of a public electronic communications network or a public electronic communications service;

if

assessing the availability of a public electronic communications network;

ig

identifying electronic communications apparatus that is suitable for shared use;

j

statistical purposes connected with the carrying out of any of OFCOM’s functions under this Chapter.

F73A

The descriptions of information that a person may be required to provide under subsection (1) include, in particular—

a

information concerning future developments of an electronic communications network or electronic communications service that could have an impact on the wholesale services made available by the person to competitors, and

b

if a market power determination made in relation to a wholesale market is in force in the person’s case, accounting data relating to any retail market associated with the wholesale market.

4

A person required to provide information under this section must provide it in such manner and within such reasonable period as may be specified by OFCOM.

5

The powers in this section are subject to the limitations in section 137.

I2I14136Information required for related purposes

1

OFCOM may require—

a

a communications provider, or

b

a person who makes associated facilities available to others,

to provide OFCOM with all such information as they consider necessary for the purpose specified in subsection (2).

2

That purpose is the carrying out—

a

with a view to publication, and

b

in the interest of the end-users of public electronic communications services,

of comparative overviews of the quality and prices of such services.

3

OFCOM may also require—

a

a communications provider, or

b

a person who makes associated facilities available to others,

to provide them, for use for such statistical purposes as they think fit, with information relating to any electronic communications network, electronic communications service or associated facilities.

4

A person required to provide information under this section must provide it in such manner and within such reasonable period as may be specified by OFCOM.

5

The powers in this section are subject to the limitations in section 137.

I3I15137Restrictions on imposing information requirements

1

This section limits the purposes for which, and manner in which, information may be required under sections 135 and 136.

2

OFCOM are not to require the provision of information for the purpose of ascertaining whether a contravention of a general condition has occurred, or is occurring, unless—

a

the requirement is imposed for the purpose of investigating a matter about which OFCOM have received a complaint;

b

the requirement is imposed for the purposes of an investigation that OFCOM have decided to carry out into whether or not the general condition in question has been complied with;

c

the condition in question is one which OFCOM have reason to suspect is one that has been or is being contravened; F8...

d

the condition in question is one falling within section 51(1)(d)F9; or

e

the condition in question is one relating to the effective and efficient use of telephone numbers.

F102A

OFCOM are not to require the provision of information for a purpose specified in section 135(3)(ie) or (if) unless—

a

the requirement is imposed for the purpose of investigating a matter about which OFCOM have received a complaint;

b

the requirement is imposed for the purposes of an investigation that OFCOM have decided to carry out into whether or not an obligation under section 105A has been complied with; or

c

OFCOM have reason to suspect that an obligation under section 105A has been or is being contravened.

3

OFCOM are not to require the provision of information under section 135 or 136 except—

a

by a demand for the information that describes the required information and sets out OFCOM’s reasons for requiring it; and

b

where the making of a demand for the information is proportionate to the use to which the information is to be put in the carrying out of OFCOM’s functions.

4

The reasons for requiring information for statistical purposes under section 135 or 136 must set out the statistical purposes for which the information is required.

5

Except in the case of a demand made in the manner authorised by subsection (6), a demand for information required under section 135 or 136 must be contained in a notice served on the person from whom the information is required.

6

In the case of information required by OFCOM for the purpose of ascertaining who is liable to charges under section 38, the demand may—

a

be made by being published in such manner as OFCOM consider appropriate for bringing it to the attention of the persons who are described in the demand as the persons from whom the information is required; and

b

take the form of a general demand for a person so described to provide information when specified conditions relevant to his liability to such charges are satisfied in his case.

I4I16138Notification of contravention of information requirements

1

Where OFCOM determine that there are reasonable grounds for believing that a person is contravening, or has contravened, a requirement imposed under section 135 or 136, they may give that person a notification under this section.

2

A notification under this section is one which—

a

sets out the determination made by OFCOM;

b

specifies the requirement and contravention in respect of which that determination has been made; F11...

F12c

specifies the period during which the person notified has an opportunity to make representations;

d

specifies the information to be provided by the person to OFCOM in order to comply with a requirement under section 135 or 136;

e

specifies any penalty which OFCOM are minded to impose in accordance with section 139; and

f

where the contravention is serious, specifies any direction which OFCOM are minded to give under section 140.

F133

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F134

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F135

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F136

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F137

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8

A notification under this section—

a

may be given in respect of more than one contravention; and

b

if it is given in respect of a continuing contravention, may be given in respect of any period during which the contravention has continued.

9

Where a notification under this section has been given to a person in respect of a contravention of a requirement, OFCOM may give a further notification in respect of the same contravention of that requirement if, and only if—

a

the contravention is one occurring after the time of the giving of the earlier notification;

b

the contravention is a continuing contravention and the subsequent notification is in respect of so much of a period as falls after a period to which the earlier notification relates; or

c

the earlier notification has been withdrawn without a penalty having been imposed in respect of the notified contravention.

F149A

OFCOM may not give a person a notification under this section in respect of a contravention of a requirement imposed under section 135(3)(ig) if the information required was previously provided by the person to OFCOM within the period of 6 months ending with the day on which the requirement was imposed.

F1510

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I5I17139Penalties for contravention of information requirements

F161

This section applies where a person is given a notification under section 138 which specifies a proposed penalty.

2

OFCOM may F17specify a penalty if—

F18a

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F18b

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

c

no proceedings for an offence under section 144 have been brought against the notified person in respect of the contravention.

3

Where a notification under section 138 relates to more than one contravention, a separate penalty may be F19specified in respect of each contravention.

4

Where such a notification relates to a continuing contravention, no more than one penalty may be F20specified in respect of the period of contravention specified in the notification.

F214A

But, in relation to a continuing contravention, a penalty may be specified in respect of each day on which the contravention continues after—

a

the giving of a confirmation decision under section 139A(4)(c) which requires immediate action; or

b

the expiry of any period specified in the confirmation decision for complying with a requirement so specified.

4B

The amount of a penalty under subsection (4A) is to be such amount not exceeding £500 per day as OFCOM determine to be—

a

appropriate; and

b

proportionate to the contravention in respect of which it is imposed.

5

The amount of F22any other penalty notified under this section is to be such amount not exceeding F34£2,000,000 as OFCOM determine to be both—

a

appropriate; and

b

proportionate to the contravention in respect of which it is imposed.

F236

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F237

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F238

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9

The Secretary of State may by order amend this section so as to substitute a different maximum penalty for the maximum penalty for the time being specified in subsection (5).

10

No order is to be made containing provision authorised by subsection (9) unless a draft of the order has been laid before Parliament and approved by a resolution of each House.

139AF3Enforcement of notification under section 138

1

This section applies where—

a

a person has been given a notification under section 138;

b

OFCOM have allowed the person an opportunity to make representations about the matters notified; and

c

the period allowed for the making of representations has expired.

2

OFCOM may—

a

give the person a decision (a “confirmation decision”) confirming the imposition of requirements on the person, or the giving of a direction to the person, or both, in accordance with the notification under section 138; or

b

inform the person that they are satisfied with the person’s representations and that no further action will be taken.

3

OFCOM may not give a confirmation decision to a person unless, after considering any representations, they are satisfied that the person has, in one or more of the respects notified, been in contravention of a requirement notified under section 138.

4

A confirmation decision—

a

must be given to the person without delay;

b

must include reasons for the decision;

c

may require immediate action by the person to comply with a requirement notified under section 138(2)(d), or may specify a period within which the person must comply with the requirement; and

d

may require the person to pay—

i

the penalty specified in the notification under section 138, or

ii

such lesser penalty as OFCOM consider appropriate in the light of the person’s representations or steps taken by the person to comply with the condition or remedy the consequences of the contravention,

and may specify the period within which the penalty is to be paid.

5

It is the duty of the person to comply with any requirement imposed by a confirmation decision.

6

That duty is enforceable in civil proceedings by OFCOM

a

for an injunction;

b

for specific performance of a statutory duty under section 45 of the Court of Session Act 1988; or

c

for any other appropriate remedy or relief.

7

A penalty imposed by a confirmation decision—

a

must be paid to OFCOM; and

b

if not paid within the period specified by them, is to be recoverable by them accordingly.

139BPower to deal with urgent cases

1

This section applies where OFCOM determine—

a

that they are entitled to give a notification under section 138 with respect to a contravention by a person (“P”) of a requirement imposed under section 135 or 136;

b

that there are reasonable grounds for suspecting that the case is an urgent case; and

c

that the urgency of the case makes it appropriate for OFCOM to take action under this section.

2

A case is an urgent case for the purposes of this section if the contravention has resulted in, or creates an immediate risk of—

a

a serious threat to the safety of the public, to public health or to national security;

b

serious economic or operational problems for persons (other than P) who are communications providers or persons who make associated facilities available; or

c

serious economic or operational problems for persons who make use of electronic communications networks, electronic communications services or associated facilities.

3

OFCOM may give P a direction—

a

that the entitlement of P to provide electronic communications networks or electronic communications services, or to make associated facilities available, is suspended (either generally or in relation to particular networks, services or facilities); or

b

that that entitlement is restricted in the respects set out in the direction.

4

Subsections (3) to (6) of section 140 apply in relation to a direction under subsection (3) as they apply in relation to a direction under section 140.

139CConfirmation of direction under section 139B

1

As soon as reasonably practicable after giving a direction under section 139B(3), OFCOM must give the person to whom it is given—

a

an opportunity to make representations to them about the grounds on which it was given and its effect; and

b

an opportunity to propose steps to remedy the situation.

2

As soon as practicable after the period allowed by OFCOM for making those representations has ended (and in any event within 3 months beginning with the day on which the direction was given), they must determine—

a

whether the contravention providing the grounds for the giving of the direction did occur; and

b

whether the circumstances made it an urgent case justifying the giving of the direction.

3

The period of 3 months mentioned in subsection (2) may be extended by up to 3 months if OFCOM

a

require additional time to consider representations received; or

b

decide that it is necessary to obtain additional information from the person in order to make a determination under subsection (2).

4

If OFCOM decide that the contravention did occur and that the direction was justified, they may confirm the direction.

5

If not, they must exercise their power to revoke it.

6

As soon as reasonably practicable after deciding whether to confirm the direction, OFCOM must notify the person to whom it was given of their decision.

I6I18140Suspending service provision for information contraventions

1

OFCOM may give a direction under this section to a person who is a communications provider or who makes associated facilities available (“the contravening provider”) if they are satisfied—

a

that he is or has been in F24serious or repeated contravention of requirements imposed under sections 135 and 136, or either of them;

b

the requirements are not requirements imposed for purposes connected with the carrying out of OFCOM’s functions in relation to SMP apparatus conditions;

c

F25in the case of a repeated contravention, that an attempt, by the imposition of penalties F26or the giving of notifications under section 138 and confirmation decisions under section 139A, or both, or the bringing of proceedings for an offence under section 144, to secure compliance with the contravened requirements has failed; and

F27d

that the giving of the direction is appropriate and proportionate to the contravention in respect of which it is given.

2

A direction under this section is—

a

a direction that the entitlement of the contravening provider to provide electronic communications networks or electronic communications services, or to make associated facilities available, is suspended (either generally or in relation to particular networks, services or facilities); or

b

a direction that that entitlement is restricted in the respects set out in the direction.

3

A direction under this section—

a

must specify the networks, services and facilities to which it relates; and

b

except so far as it otherwise provides, takes effect for an indefinite period beginning with the time at which it is notified to the person to whom it is given.

4

A direction under this section—

a

in providing for the effect of a suspension or restriction to be postponed, may provide for it to take effect only at a time determined by or in accordance with the terms of the direction; and

b

in connection with the suspension or restriction contained in the direction or with the postponement of its effect, may impose such conditions on the contravening provider as appear to OFCOM to be appropriate for the purpose of protecting that provider’s customers.

5

Those conditions may include a condition requiring the making of payments—

a

by way of compensation for loss or damage suffered by the contravening provider’s customers as a result of the direction; or

b

in respect of annoyance, inconvenience or anxiety to which they have been put in consequence of the direction.

6

If OFCOM consider it appropriate to do so (whether or not in consequence of any representations or proposals made to them), they may revoke a direction under this section or modify its conditions—

a

with effect from such time as they may direct;

b

subject to compliance with such requirements as they may specify; and

c

to such extent and in relation to such networks, services or facilities, or parts of a network, service or facility, as they may determine.

7

For the purposes of this section there are repeated contraventions by a person of requirements imposed under sections 135 and 136, or either of them, to the extent that—

F28a

in the case of a previous notification of a contravention given to that person under section 138, OFCOM have given a confirmation decision to that person under section 139A(2) in respect of the contravention; and

b

in the period of 24 months following the giving of that confirmation decision, one or more further confirmation decisions have been given to the person in respect of contraventions of numbering conditions;

and for the purposes of this subsection it shall be immaterial whether the notifications related to the same contravention or to different contraventions of the same or different requirements or of requirements under different sections.

I7I19141Suspending apparatus supply for information contraventions

1

OFCOM may give a direction under this section to a person who supplies electronic communications apparatus (“the contravening supplier”) if they are satisfied—

a

that he is or has been in serious and repeated contravention of requirements imposed under section 135;

b

that an attempt, by the imposition of penalties under section 139 or the bringing of proceedings for an offence under section 144, to secure compliance with the contravened requirements has failed; and

c

that the giving of the direction is appropriate and proportionate to the seriousness (when repeated as they have been) of the contraventions.

2

A direction under this section is—

a

a direction to the contravening supplier to cease to act as a supplier of electronic communications apparatus (either generally or in relation to apparatus of a particular description); or

b

a direction imposing such restrictions as may be set out in the direction on the supply by that supplier of electronic communications apparatus (either generally or in relation to apparatus of a particular description).

3

A direction under this section takes effect, except so far as it otherwise provides, for an indefinite period beginning with the time at which it is notified to the person to whom it is given.

4

A direction under this section—

a

may provide for a prohibition or restriction to take effect only at a time determined by or in accordance with the terms of the direction; and

b

in connection with a prohibition or restriction contained in the direction or with the postponement of its effect, may impose such conditions on the contravening supplier as appear to OFCOM to be appropriate for the purpose of protecting that supplier’s customers.

5

Those conditions may include a condition requiring the making of payments—

a

by way of compensation for loss or damage suffered by the contravening supplier’s customers as a result of the direction; or

b

in respect of annoyance, inconvenience or anxiety to which they have been put in consequence of the direction.

6

If OFCOM consider it appropriate to do so (whether or not in consequence of representations or proposals made to them), they may revoke a direction under this section or modify its conditions—

a

with effect from such time as they may direct;

b

subject to compliance with such requirements as they may specify; and

c

to such extent and in relation to such apparatus or descriptions of apparatus as they may determine.

7

For the purposes of this section contraventions by a person of requirements imposed under section 135 are repeated contraventions if—

a

in the case of a previous notification given to that person under section 138, OFCOM have determined for the purposes of section 139(2) that such a contravention did occur; and

b

in the period of twelve months following the day of the making of that determination, one or more further notifications have been given to that person in respect of contraventions of such requirements;

and for the purposes of this subsection it shall be immaterial whether the notifications related to the same contravention or to different contraventions of the same or different requirements.

I8I20142Procedure for directions under ss. 140 and 141

1

Except in an urgent case, F29or a case where a proposed direction has been notified to a person in accordance with section 138(2)(f)OFCOM are not to give a direction under section 140 or 141 unless they have—

a

notified the contravening provider or contravening supplier of the proposed direction and of the conditions (if any) which they are proposing to impose by that direction;

b

provided him with an opportunity of making representations about the proposals and of proposing steps for remedying the situation; and

c

considered every representation and proposal made to them during the period allowed by them for the contravening provider or the contravening supplier to take advantage of that opportunity.

F302A

That period must be—

a

in relation to a direction under section 140, such reasonable period as OFCOM may determine, and

b

in relation to a direction under section 141, a period ending not less than one month after the day of the giving of the notification.

3

As soon as practicable after giving a direction under section 140 or 141 in an urgent case, OFCOM must provide the contravening provider or contravening supplier with an opportunity of—

a

making representations about the effect of the direction and of any of its conditions; and

b

proposing steps for remedying the situation.

F313A

In relation to a direction under section 140 in an urgent case, as soon as practicable after the period allowed by OFCOM for making those representations has ended (and in any event within 3 months beginning with the day on which the direction was given), they must determine—

a

whether the contravention providing the grounds for the giving of the direction did occur; and

b

whether the circumstances made it an urgent case justifying the giving of the direction.

3B

The period of 3 months mentioned in subsection (3A) may be extended by up to 3 months if OFCOM

a

require additional time to consider representations received; or

b

decide that it is necessary to obtain additional information from the person in order to make a determination under subsection (3A).

4

A case is an urgent case for the purposes of this section if OFCOM

a

consider that it would be inappropriate, because the contraventions in question fall within subsection (5), to allow time, before giving a direction under section 140 or 141, for the making and consideration of representations; and

b

decide for that reason to act in accordance with subsection (3), instead of subsection (1).

5

The contraventions fall within this subsection if they have resulted in, or create an immediate risk of—

a

a serious threat to the safety of the public, to public health or to national security;

b

serious economic or operational problems for persons (apart from the contravening provider or contravening supplier) who are communications providers or persons who make associated facilities available; or

c

serious economic or operational problems for persons who make use of electronic communications networks, electronic communications services or associated facilities.

6

In this section—

  • contravening provider” has the same meaning as in section 140; and

  • contravening supplier” has the same meaning as in section 141.

I9I21143Enforcement of directions under ss. 140 and 141

1

A person is guilty of an offence if he provides an electronic communications network or electronic communications service, or makes available any associated facility—

a

while his entitlement to do so is suspended by a direction under section 140; or

b

in contravention of a restriction contained in such a direction.

2

A person is guilty of an offence if he supplies electronic communications apparatus—

a

while prohibited from doing so by a direction under section 141; or

b

in contravention of a restriction contained in such a direction.

3

A person guilty of an offence under this section shall be liable—

a

on summary conviction, to a fine not exceeding the statutory maximum;

b

on conviction on indictment, to a fine.

F324

Sections 96A to 99 apply in relation to a contravention of conditions imposed by a direction under section 139B or 140 as they apply in relation to a contravention of conditions set under section 45, other than SMP apparatus conditions.

5

Sections 94 to 96 and 97 to 99 apply in relation to a contravention of conditions imposed by a direction under section 141 as they apply in relation to a contravention of SMP apparatus conditions.

I10I22144Offences in connection with information requirements

1

A person who fails to provide information in accordance with a requirement of OFCOM under section 135 or 136 is guilty of an offence and shall be liable—

a

on summary conviction, to a fine not exceeding the statutory maximum;

b

on conviction on indictment, to a fine.

2

In proceedings against a person for an offence under subsection (1) it shall be a defence for that person to show—

a

that it was not reasonably practicable for him to comply with the requirement within the period specified by OFCOM; but

b

that he has taken all reasonable steps to provide the required information after the end of that period.

3

A person is guilty of an offence if—

a

in pursuance of any requirement under section 135 or 136, he provides any information that is false in any material particular; and

b

at the time he provides it, he either knows it to be false or is reckless as to whether or not it is false.

4

A person guilty of an offence under subsection (3) shall be liable—

a

on summary conviction, to a fine not exceeding the statutory maximum;

b

on conviction on indictment, to imprisonment for a term not exceeding two years or to a fine, or to both.

5

Proceedings for an offence under subsection (1) may be brought in respect of a contravention by a person of a requirement imposed under section 135 or 136 only if—

a

OFCOM have given the person a notification under section 138 in respect of that contravention;

F33b

the notification required the person to provide information, a confirmation decision has been given under section 139A in respect of that requirement and the period allowed under that decision has expired without the required information having been provided; and

c

OFCOM have not imposed a financial penalty under section 139 in respect of that contravention.

I11I23145Statement of policy on information gathering

1

It shall be the duty of OFCOM to prepare and publish a statement of their general policy with respect to—

a

the exercise of their powers under sections 135 to 136; and

b

the uses to which they are proposing to put information obtained under those sections.

2

OFCOM may from time to time revise that statement as they think fit.

3

Where OFCOM make or revise their statement of policy under this section, they must publish that statement or (as the case may be) the revised statement in such manner as they consider appropriate for bringing it to the attention of the persons who, in their opinion, are likely to be affected by it.

4

It shall be the duty of OFCOM, in exercising the powers conferred on them by sections 135 to 144 to have regard to the statement for the time being in force under this section.

I12I24146Provision of information by OFCOM

1

OFCOM must comply with a request made by a person for the purposes of this section—

a

to notify the person whether or not a notification is required to be submitted by him under section 33;

b

to notify the person whether a notification submitted by him for the purposes of that section satisfies the requirements of this Chapter;

c

to provide the person with such information about his rights as may be necessary for the purpose of facilitating the negotiation by him of his right to network access; or

d

to provide the person with such information as they consider necessary to enable the applicant to apply for a direction under section 106 to be made in his case.

2

A request for the purposes of this section must be made in such manner as OFCOM may require.

3

OFCOM are not required to comply with a request under this section if (without having been asked to do so) they have already given that person the notification or information for which he is asking.

4

Any notification or information which under subsection (1) must be given or provided by OFCOM must be given or provided before the end of the period of one week beginning with the day on which the request for the notification or information was made to OFCOM.

146AF4Rights of third parties to use information without charge

1

Any person has a right to use, free of charge, information published by a communications provider if the use is for the purpose specified in subsection (2).

2

That purpose is to sell or make available an interactive guide or other technique for evaluating the cost of alternative usage patterns in relation to electronic communications services.