http://www.legislation.gov.uk/ukpga/2002/30/section/21/2016-07-12Police Reform Act 2002An Act to make new provision about the supervision, administration, functions and conduct of police forces, police officers and other persons serving with, or carrying out functions in relation to, the police; to amend police powers and to provide for the exercise of police powers by persons who are not police officers; to amend the law relating to anti-social behaviour orders; to amend the law relating to sex offender orders; and for connected purposes.2002-08-09texttext/xmlenStatute Law Database2026-04-09Expert Participation2016-07-12 Part 2211A person has an interest in being kept properly informed about the handling of a complaint , recordable conduct matter or DSI matter if—ait appears to the Commission or to an appropriate authority that he is a person falling within subsection (2) or (2A) ; andbthat person has indicated that he consents to the provision of information to him in accordance with this section and that consent has not been withdrawn.2A person falls within this subsection if (in the case of a complaint or recordable conduct matter)—ahe is a relative of a person whose death is the alleged result from the conduct complained of or to which the recordable conduct matter relates;bhe is a relative of a person whose serious injury is the alleged result from that conduct and that person is incapable of making a complaint;che himself has suffered serious injury as the alleged result of that conduct.2AA person falls within this subsection if (in the case of a DSI matter)—ahe is a relative of the person who has died;bhe is a relative of the person who has suffered serious injury and that person is incapable of making a complaint;che himself is the person who has suffered serious injury.3A person who does not fall within subsection (2) or (2A) has an interest in being kept properly informed about the handling of a complaint , recordable conduct matter or DSI matter if—athe Commission or an appropriate authority considers that he has an interest in the handling of the complaint , recordable conduct matter or DSI matter which is sufficient to make it appropriate for information to be provided to him in accordance with this section; andbhe has indicated that he consents to the provision of information to him in accordance with this section.4In relation to a complaint, this section confers no rights on the complainant.5A person who has an interest in being kept properly informed about the handling of a complaint , conduct matter or DSI matter is referred to in this section as an “interested person”.6In any case in which there is an investigation of the complaint , recordable conduct matter or DSI matter in accordance with the provisions of Schedule 3—aby the Commission, orbunder its management,it shall be the duty of the Commission to provide the interested person with all such information as will keep him properly informed, while the investigation is being carried out and subsequently, of all the matters mentioned in subsection (9).7In any case in which there is an investigation of the complaint , recordable conduct matter or DSI matter in accordance with the provisions of Schedule 3—aby the appropriate authority on its own behalf, orbunder the supervision of the Commission,it shall be the duty of the appropriate authority to provide the interested person with all such information as will keep him properly informed, while the investigation is being carried out and subsequently, of all the matters mentioned in subsection (9).8Where subsection (7) applies, it shall be the duty of the Commission to give the appropriate authority all such directions as it considers appropriate for securing that that authority complies with its duty under that subsection; and it shall be the duty of the appropriate authority to comply with any direction given to it under this subsection.9The matters of which the interested person must be kept properly informed are—athe progress of the investigation;bany provisional findings of the person carrying out the investigation;bawhether the Commission or the appropriate authority has made a determination under paragraph 21A of Schedule 3;cwhether any report has been submitted under paragraph 22 or 24A of Schedule 3;dthe action (if any) that is taken in respect of the matters dealt with in any such report; andethe outcome of any such action.10The duties imposed by this section on the Commission and the appropriate authority in relation to any complaint , recordable conduct matter or DSI matter shall be performed in such manner, and shall have effect subject to such exceptions, as may be provided for by regulations made by the Secretary of State.11Subsections (6) to (9) of section 20 apply for the purposes of this section as they apply for the purposes of that section.12In this section “relative” means a person of a description prescribed in regulations made by the Secretary of State.S. 21 wholly in force at 1.4.2004; s. 21 not in force at Royal Assent, see s. 108(2); s. 21(10)-(12) in force for certain purposes at 1.10.2002 by S.I .2002/2306, {art. 4(c)}; s. 21 in force in so far as not already in force at 1.4.2004 by S.I. 2004/913, art. 2(a)S. 21 applied (with modifications) (28.12.2005) by The Revenue and Customs (Complaints and Misconduct) Regulations 2005 (S.I. 2005/3311), reg. 3(2)(6), Sch. 1Words in s. 21(1) substituted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(2); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(1)(a) inserted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(3); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(2) inserted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(4); S.I. 2005/1521, art. 3(1)(w)S. 21(2A) inserted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(5); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(3) inserted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(6)(a); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(3) substituted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(6)(b); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(5) substituted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(7); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(6)(7) substituted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(8); S.I. 2005/1521, art. 3(1)(w)S. 21(9)(ba) inserted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(9); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(9)(c) inserted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(10); S.I. 2005/1521, art. 3(1)(w)Words in s. 21(10) substituted (1.7.2005) by Serious Organised Crime and Police Act 2005 (c. 15), ss. 160, 178, Sch. 12 para. 7(11); S.I. 2005/1521, art. 3(1)(w)Pt. 2 (ss. 9-29) applied (with modifications) (1.4.2004) by The Police (Complaints and Misconduct) Regulations 2004 (S.I. 2004/643), regs. 21, 29, 30Pt. 2 (ss. 9-29) applied (1.4.2004) by The Police (Complaints and Misconduct) Regulations 2004 (S.I. 2004/643), reg. 28Pt. 2 (ss. 9-29) excluded (1.4.2004) by The Independent Police Complaints Commission (Transitional Provisions) Order 2004 (S.I. 2004/671), arts. 2(2), 3Pt. 2 (ss. 9-29) excluded (E.W.) (28.12.2005) by The Revenue and Customs (Complaints and Misconduct) Regulations 2005 (S.I. 2005/3311), regs. 3(7), 8, 9Pt. 2 (ss. 9-29): power to apply conferred (7.4.2005 at 5.45 p.m.) by Commissioners for Revenue and Customs Act 2005 (c. 11), ss. 28(2)(a), 53; S.I. 2005/1126, art. 2Pt. 2 power to apply amend or modify conferred (31.10.2011) by Police Reform and Social Responsibility Act 2011 (c. 13), s. 157(1), Sch. 7 para. 7(1); S.I. 2011/2515, art. 2(d)Pt. 2 applied (with modifications) (22.11.2012) by The Police (Complaints and Misconduct) Regulations 2012 (S.I. 2012/1204), regs. 1(1), 27Pt. 2 applied (with modifications) (22.11.2012) by The Police (Complaints and Misconduct) Regulations 2012 (S.I. 2012/1204), regs. 1(1), 35(1) (with reg. 35(2))Pt. 2 applied (with modifications) (9.8.2013) by The Police (Complaints and Misconduct)(Old Cases) Regulations 2013 (S.I. 2013/1778), regs. 1(1), 2Pt. 2 modified (8.4.2015) by The Independent Police Complaints Commission (Complaints and Misconduct) (Contractors) Regulations 2015 (S.I. 2015/431), regs. 1, 4, Sch.