Part 2

Health and Social Care Professions etc.

The Professional Standards Authority for Health and Social Care

Complaints about regulatory bodies
28
1
The Privy Council may make provision in regulations about the investigation by the Authority of complaints made to it about the way in which a regulatory body other than Social Work England has exercised any of its functions.
2
The regulations may, in particular, make provision as to—
a
who (or what description of person) is entitled to complain,
b
the nature of complaints which the Authority must (or need not) investigate,
c
matters which are excluded from investigation,
d
requirements to be complied with by a person who makes a complaint,
e
the procedure to be followed by the Authority in investigating complaints,
f
the making of recommendations or reports by the Authority following investigations,
g
the confidentiality, or disclosure, of any information supplied to the Authority or acquired by it in connection with an investigation,
h
the use which the Authority may make of any such information,
i
the making of payments to any persons in connection with investigations,
j
privilege in relation to any matter published by the Authority in the exercise of its functions under the regulations.
3
The regulations may also make provision—
a
empowering the Authority to require persons to attend before it,
b
empowering the Authority to require persons to give evidence or produce documents to it,
c
about the admissibility of evidence,
d
enabling the Authority to administer oaths.
4
No person shall be required by or by virtue of regulations under this section to give any evidence or produce any document or other material to the Authority which he could not be compelled to give or produce in civil proceedings before the High Court or, in Scotland, the Court of Session.
S. 28 partly in force; s. 28 in force for certain purposes at Royal Assent, see s. 42(3)
Word in s. 28(1) substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), s. 306(4), Sch. 15 para. 62(f); S.I. 2012/2657, art. 2(3)
Word in s. 28(2)(b) substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), s. 306(4), Sch. 15 para. 62(f); S.I. 2012/2657, art. 2(3)
Words in s. 28(2)(e)(f)(g)(h) substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), s. 306(4), Sch. 15 para. 62(f); S.I. 2012/2657, art. 2(3)
Word in s. 28(2)(j) substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), s. 306(4), Sch. 15 para. 62(f); S.I. 2012/2657, art. 2(3)
Words in s. 28(3)(a)(b) substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), s. 306(4), Sch. 15 para. 62(f); S.I. 2012/2657, art. 2(3)
Word in s. 28(4) substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), s. 306(4), Sch. 15 para. 62(f); S.I. 2012/2657, art. 2(3)
Word in s. 28(3)(d) substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), s. 306(4), Sch. 15 para. 62(f); S.I. 2012/2657, art. 2(3)
Pt. 2 title substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), ss. 222(5), 306(4); S.I. 2012/2657, art. 2(3)
S. 25 crossheading substituted (1.12.2012) by Health and Social Care Act 2012 (c. 7), ss. 222(4), 306(4); S.I. 2012/2657, art. 2(3)
Words in s. 28(1) substituted (16.3.2015) by Health and Social Care Act 2012 (c. 7), ss. 225(2), 306(4); S.I. 2015/409, art. 2
Words in s. 28(1) inserted (2.12.2019) by Children and Social Work Act 2017 (c. 16), s. 70(2), Sch. 4 para. 14; S.I. 2019/1436, reg. 2(r)