SCHEDULES

SCHEDULE 17The Ombudsman Scheme

Part IVThe Voluntary Jurisdiction

Voluntary jurisdiction rules: procedure

20(1)If the scheme operator makes voluntary jurisdiction rules, it must give a copy to the Authority without delay.

(2)If the scheme operator revokes any such rules, it must give written notice to the Authority without delay.

(3)The power to make voluntary jurisdiction rules is exercisable in writing.

(4)Immediately after making voluntary jurisdiction rules, the scheme operator must arrange for them to be printed and made available to the public.

(5)The scheme operator may charge a reasonable fee for providing a person with a copy of any voluntary jurisdiction rules.