in refusing to provide, or deliberately not providing, to the disabled person any service which he provides, or is prepared to provide, to members of the public;

in failing to comply with any duty imposed on him by section 21 in circumstances in which the effect of that failure is to make it impossible or unreasonably difficult for the disabled person to make use of any such service;

in the standard of service which he provides to the disabled person or the manner in which he provides it to him; or

in the terms on which he provides a service to the disabled person.

the provision of services includes the provision of any goods or facilities;

a person is “a provider of services” if he is concerned with the provision, in the United Kingdom, of services to the public or to a section of the public; and

it is irrelevant whether a service is provided on payment or without payment.

access to and use of any place which members of the public are permitted to enter;

access to and use of means of communication;

access to and use of information services;

accommodation in a hotel, boarding house or other similar establishment;

facilities by way of banking or insurance or for grants, loans, credit or finance;

facilities for entertainment, recreation or refreshment;

facilities provided by employment agencies or under F3sections 1 and 2 of the Employment and Training Act (Northern Ireland) 1950;

the services of any profession or trade, or any local or other public authority.