C1C2Part III WATER SUPPLY

Annotations:
Modifications etc. (not altering text)
C1

Part III: definition of "consumer" applied (01.12.1991) by Water Resources Act 1991 (c. 57, SIF 130), ss. 176(7), 225(2).

C2

Part III: definition of "water fittings" applied (01.12.1991) by Statutory Water Companies Act 1991 (c. 58, SIF 130), ss. 15(1), 17(2).

chapter I GENERAL DUTIES OF WATER UNDERTAKERS

39AF1Information to be given to customers about overall performance.

1

Each water undertaker shall, in such form and manner and with such frequency as the Director may direct, take steps to inform its customers of—

a

the standards of overall performance established under section 38(1)(b) above which are applicable to that undertaker; and

b

that undertaker’s level of performance as respects each of those standards.

2

In giving any such direction, the Director shall not specify a frequency of less than once in every period of twelve months.

3

The duty of a water undertaker to comply with this section shall be enforceable by the Director under section 18 above.