PART 5A

PASSENGERS’ COUNCIL: ROAD PASSENGER TRANSPORT FUNCTIONS IN ENGLAND

Duty to investigate road passenger transport services and facilities
112C
1
The Passengers’ Council must investigate any matter relating to the provision of road passenger transport services or facilities if—
a
the matter is the subject of a representation made to the Council by a user or potential user of road passenger transport services or facilities;
b
the matter is the subject of a representation made to the Council by an organisation representative of users or potential users of road passenger transport services or facilities;
c
the matter is referred to the Council by the Secretary of State for investigation; or
d
it appears to the Council that the matter is one which the Council ought to investigate.
2
The Council is not required to investigate a matter in a case falling within subsection (1)(a) or (b) if the matter appears to the Council to be frivolous or vexatious.
3
The Council is not required to investigate a matter in a case falling within subsection (1)(a) or (b) if, or to the extent that, the Council refers the matter to another body under section 112D.
4
The Council must not investigate by virtue of subsection (1)(d) any matter which relates solely to the provision of London road passenger transport services or facilities.
5
Subsection (4) does not prevent the Council from so investigating any such matter as part of an investigation of a matter which relates wholly or mainly to—
a
the provision of road passenger transport services or facilities other than London road passenger services or facilities; or
b
the provision of road passenger transport services or facilities in any part of England outside London.
Pt. 5A inserted (25.2.2010) by The Passengers’ Council (Non-Railway Functions) Order 2010 (S.I. 2010/439), arts. 1, 3