SCHEDULE 4Communication requirement

Member engagement

6

Whether there are systems and processes—

a

for gathering feedback from members concerning scheme communications;

b

for evaluating feedback from members concerning scheme communications and sharing this feedback with trustees;

c

for taking into account feedback from members concerning scheme communications in the design of scheme communications;

d

for reporting to the trustees, and members, as to how feedback from members has been taken into account in the design of scheme communications.