SCHEDULE 7Operators: required information
1.
The required information to be provided under regulation 38 (provision of information before booking)—
(a)
in the case of online bookings—
(i)
must be displayed prominently on an operator’s website or mobile application,
(ii)
must include hyperlinks to the following websites—
(iii)
must include the information specified in Part 1 of schedule 8.
(b)
in the case of telephone bookings—
(i)
must be provided orally,
(ii)
must include the information specified in Part 1 of schedule 8,
(c)
in the case of in-person bookings—
(i)
must be provided orally or in writing,
(ii)
where provided orally, must include the information specified in Part 1 of schedule 8,
(iii)
where provided in writing, must include a written notice which informs passengers of the requirements under Parts 3 to 6 of these Regulations.
2.
The required information to be provided under regulation 39 (provision of information before departure)—
(a)
must be provided by text message, push notification, email or orally,
(b)
where provided by text message or push notification, must include—
(i)
text which informs passengers of the requirement to provide information under Part 2 of these Regulations and that penalties apply for failure to comply with those requirements,
(ii)
(iii)
if the relevant service is one on which passengers are allocated seat numbers, text which advises passengers to provide their seat number on the Passenger Locator Form,
(iv)
text which informs passengers of the requirement to possess notification of a negative test result under Part 3 of these Regulations, and
(v)
text which informs passengers of the requirement to book, pay for and undertake tests under Part 4 of these Regulations.
(c)
where provided orally, must include the information specified in Part 1 of schedule 8,
(d)
where provided by email, must include—
(i)
the information specified in Part 1 of schedule 8, and
3.
The required information to be provided under regulation 40 (provision of information before check-in)—
(a)
in relation to digital check-in—
(i)
must be displayed prominently on the operator’s website or mobile application,
(ii)
must be provided before a boarding card is issued,
(iii)
must include the information specified in Part 1 of schedule 8,
(iv)
must include hyperlinks to—
(cc)
(b)
in relation to in-person check-in—
(i)
must be provided orally or in writing,
(ii)
where provided orally, must include the information specified in Part 1 of schedule 8,
(iii)
where provided in writing, must include a written notice which informs passengers of the requirements of Parts 3 to 6 of these Regulations.
4.
The required information to be provided under regulation 41 (provision of information during journey)—
(a)
must be given orally before passengers disembark in Scotland,
(b)
must be given in English and an officially recognised language of the country of departure,
(c)
is the information specified in Part 2 of schedule 8.