Scottish Statutory Instruments
2016 No. 152
Children And Young Persons
The Children and Young People (Scotland) Act 2014 (Part 4 and Part 5 Complaints) Order 2016 (revoked)
Order revoked (6.10.2016) by The Children and Young People (Scotland) Act 2014 (Part 4 and Part 5 Complaints) Revocation Order 2016 (S.S.I. 2016/314), arts. 1, 2
Made 15th March 2016
Coming into force 31st August 2016

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Citation, commencement and interpretation
1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Matters which may be the subject of a complaint
2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Persons who may make a complaint
3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Procedure for making a complaint
4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Procedure for consideration of a complaint
5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Investigation procedure
6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Extension of timescales in special circumstances
7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Determination of complaints
8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ombudsman’s remit in relation to Part 4 and Part 5 complaints
9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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