PART 12REQUESTS AND COMPLAINTS
Requests to speak to certain persons120.
(1)
A prisoner may make a request to an officer to speak to—
(a)
a member of staff of the Scottish Administration;
(b)
a member of the visiting committee; or
(c)
a sheriff or a justice of the peace visiting the prison in terms of section 15 of the Act.
(2)
Where a prisoner makes a request under paragraph (1), the officer must, without delay—
(a)
record the request in writing; and
(b)
arrange for the request to be brought to the attention of the person with whom the prisoner wishes to speak.
(3)
A prisoner may make a written request or complaint to the visiting committee and for that purpose the Governor must ensure that—
(a)
the prisoner is supplied with paper; and
(b)
the request or complaint is posted to the visiting committee without delay.
(4)
A prisoner who requests to speak to a member of staff of the Scottish Administration under paragraph (1)(a) in order to make a complaint, must first exhaust all remedies available to the prisoner through the complaints procedure detailed in this Part.