“the Act” means the Public Services Reform (Scotland) Act 2010;

“address” means a postal address and, where available, an electronic mail address but an electronic mail address may not be substituted for a postal address;

“manager” means the person who is to manage the care service;

“provider” in relation to a care service means the person registered to provide that service;

“SCSWIS” means Social Care and Social Work Improvement Scotland.