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16.—(1) Any representation, the substance of which is an appeal by any person mentioned in section 29(1) or (2) of the 1995 Act against a local authority decision not to provide advice, guidance and assistance under section 29(2) of the 1995 Act, or in relation to the level or nature of advice, guidance and assistance, to be provided under section 29(1) or section 29(2) of the 1995 Act shall be dealt with as an appeal in accordance with paragraphs (3) and (4) of this regulation, and regulations 17 to 20.
(2) All complaints, representations or appeals not falling within paragraph (1) shall be dealt with in accordance with the procedure established under section 5B of the Social Work (Scotland) Act 1968(1).
(3) Each local authority shall appoint one of their officers as the nominated officer, to assist the authority in co ordinating their consideration of any appeal under paragraph (1).
(4) Each local authority shall send to the appellant an explanation of the procedure set out in these Regulations for appeals under paragraph (1).
1968 c. 49; section 5B of the 1968 Act was inserted after section 5 of that Act by section 52 of the National Health Service and Community Care Act 1990 (c. 19).
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