- Latest available (Revised)
- Original (As made)
This is the original version (as it was originally made). This item of legislation is currently only available in its original format.
(This note is not part of the Order)
This Order brings into operation on 24th May 2021 sections 35 to 42 of the Public Services Ombudsman Act (Northern Ireland) 2016:
Sections 35 and 36 of the 2016 Act provides that the Ombudsman must publish a statement of principles concerning complaints handling procedures of listed authorities and obliges listed authorities to comply with those statement of principles;
Sections 37 and 38 of the 2016 Act makes provision for the Ombudsman to publish a model complaints handling procedure and may specify that a listed authority comply with the model complaints handling procedure;
Section 39 of the 2016 Act provides that the Ombudsman can make a declaration of non-compliance of a complaints handling procedure in specified circumstances;
Section 40 of the 2016 Act makes provision requiring submission of a complaints handling procedure by a listed authority, if the Ombudsman so directs;
Section 41 of the 2016 Act specifies the circumstances where the duties in section 36 and 38 do not apply; and
Section 42 of the 2016 Act provides that the Ombudsman must monitor, promote and encourage best practice in relation to complaints handling.
The other provisions of the Act came into operation as specified in section 64 of the Act.
Latest Available (revised):The latest available updated version of the legislation incorporating changes made by subsequent legislation and applied by our editorial team. Changes we have not yet applied to the text, can be found in the ‘Changes to Legislation’ area.
Original (As Enacted or Made): The original version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
Explanatory Memorandum sets out a brief statement of the purpose of a Statutory Rule and provides information about its policy objective and policy implications. They aim to make the Statutory Rule accessible to readers who are not legally qualified and accompany any Northern Ireland Statutory Rule or Draft Northern Ireland Statutory Rule laid before the UK Parliament during the suspension of the Northern Ireland Assembly.
Access essential accompanying documents and information for this legislation item from this tab. Dependent on the legislation item being viewed this may include:
Use this menu to access essential accompanying documents and information for this legislation item. Dependent on the legislation item being viewed this may include:
Click 'View More' or select 'More Resources' tab for additional information including: