Regulation 3(1) (c)
1. A statement of the overall aims and objectives of the residential family centre.
2. A statement of the facilities and services, including details of the type of accommodation to be provided by the residential family centre.
3. The name and address of the registered provider and of any registered manager.
4. The relevant qualifications and experience of the registered provider and any registered manager.
5. The number, relevant qualifications and experience of the staff working at the residential family centre.
6. The organisational structure of the residential family centre.
7. The number of residents to be accommodated or provided with services.
8. The range of needs, (categories of care) that the residential family centre is intended to meet and the number in each category.
9. Any criteria used for admission to the residential family centre, including the centre’s policy and procedures (if any) for emergency admissions, including, as applicable, the minimum and maximum ages (if any) of parents and children to be accommodated.
10. The arrangements for residents to engage in social activities, hobbies and leisure interests.
11. The arrangements made for consultation with residents about the operation of the centre.
12. The fire precautions and associated emergency procedures in the residential family centre.
13. The arrangements made, so far as is practicable that residents have the opportunity to attend religious services of their choice.
14. The arrangements made for contact between residents and their relatives, friends, representatives, and the local community where practicable.
15. The arrangements for dealing with complaints.
16. The arrangements made for dealing with reviews of the placement plan referred to in regulation 15(1).
17. The number and size of rooms in the residential family centre.
18. The arrangements made for respecting the privacy and dignity of residents.
19. The fees and charges of the residential family centre.
20. A description of the underlying ethos and philosophy of the residential family centre, and where this is based on any theoretical or therapeutic model, a description of that model.
21. A description of the advice, guidance and counselling provided, including the arrangements for professional supervision.
22. The rules and conditions applying to residents, and the circumstances in which placements may be terminated.
23. The policy relating to the use of drugs and alcohol in the residential family centre.
24. The residential family centre’s confidentiality policy.
25. The arrangements for protecting children and parents under the age of 18 accommodated in the residential family centre.