PART IIGAS SUPPLY AND ASSOCIATED ACTIVITIES
Investigation of complaints
Investigation of certain other matters26
1
It shall be, the duty of the General Consumer Council to investigate any matter which appears to the Council to be a relevant matter and which—
a
is the subject of a representation (other than one appearing to the Council to be frivolous) made to the Council by or on behalf of a person (other than the holder of a licence or exemption) appearing to the Council to have an interest in that matter; or
b
is referred to the Council by the Director under paragraph (2).
2
Subject to paragraph (3), it shall be the duty of the Director to refer to the General Consumer Council any matter which—
a
appears to the Director to be a relevant matter; and
b
is the subject of a representation (other than one appearing to the Director to be frivolous) made to the Director by or on behalf of a person (other than the holder of a licence or exemption) appearing to the Director to have an interest in that matter.
3
Nothing in paragraph (2) shall require the Director to refer to the General Consumer Council any matter in respect of which he is considering exercising functions under this Part.
4
Where on an investigation under paragraph (1) any matter appears to the General Consumer Council to be a matter in respect of which it would be appropriate for the Director to exercise any functions under this Part, the Council shall refer that matter to the Director with a view to his exercising those functions with respect to that matter.
5
In this Article “relevant matter”, in relation to the General Consumer Council, means any matter (other than an enforcement matter)—
a
in respect of which any functions of the Director under this Part are or may be exercisable; and
b
which relates to the holder of a licence or exemption.