The Competition and Service (Electricity) (Northern Ireland) Order 1992

1. Introductory Text

2. 1. Title and commencement

3. 2. Interpretation

4. 3. Research concerning views of customers

5. 4. Information to be given to customers about overall performance

6. 5. Procedures for dealing with complaints

7. 6. Billing disputes

8. 7. Compliance with standards of overall performance

9. 8. Determination of disputes by Director: interim directions

10. Article 9—Amendments and repeals

11. SCHEDULES

    1. Schedule 1—Amendments

    2. Schedule 2—Repeals