Search Legislation

Public Services Ombudsman Act (Northern Ireland) 2016

Section 24: Complaint handling procedure to be invoked and exhausted

This section and the following three sections set out the procedure which must be followed for a complaint to be made to the NIPSO under section 5.  Under section 24, the person aggrieved must first make the complaint to the listed authority and give the authority a chance to resolve the complaint.  The NIPSO has discretion to waive this requirement.

Back to top


Print Options


Explanatory Notes

Text created by the Northern Ireland Assembly department responsible for the subject matter of the Act to explain what the Act sets out to achieve and to make the Act accessible to readers who are not legally qualified. Explanatory Notes accompany all Acts of the Northern Ireland Assembly.


More Resources

Access essential accompanying documents and information for this legislation item from this tab. Dependent on the legislation item being viewed this may include:

  • the original print PDF of the as enacted version that was used for the print copy
  • lists of changes made by and/or affecting this legislation item
  • confers power and blanket amendment details
  • all formats of all associated documents
  • correction slips
  • links to related legislation and further information resources