http://www.legislation.gov.uk/nia/2016/14/section/29Legal Complaints and Regulation Act (Northern Ireland) 2016An Act to make provision for the establishment of the office of the Legal Services Oversight Commissioner for Northern Ireland; to make provision as regards complaints against members of the legal profession in Northern Ireland; and for connected purposes.texttext/xmlenStatute Law Database2026-07-09Expert Participation2026-07-01 PART 3 291The Law Society must make regulations requiring every solicitor—ato establish and maintain procedures for the resolution of relevant complaints; orbto participate in, or make arrangements to be subject to, such procedures established and maintained by such person or body as may be specified in the regulations,and provision must be made in the regulations for the enforcement of that requirement.2The Law Society must make regulations requiring every solicitor to provide the Law Society with such information about the number of relevant complaints made in relation to that solicitor as may be specified in the regulations.3The Law Society must consult the Legal Services Oversight Commissioner before making regulations under subsections (1) and (2).4Regulations made under subsections (1) and (2) must be made with the concurrence of the Lord Chief Justice.5In subsection (1) “relevant complaint” means a complaint which relates to professional services provided by a solicitor.S. 29 in operation at 1.9.2025 by S.R. 2025/143, art. 2(1)