PART 12PERFORMANCE IMPROVEMENT
General duty
84Improvement: general duty
1
A council must make arrangements to secure continuous improvement in the exercise of its functions.
2
In discharging its duty under subsection (1), a council must have regard in particular to the need to improve the exercise of its functions in terms of—
a
strategic effectiveness;
b
service quality;
c
service availability;
d
fairness;
e
sustainability;
f
efficiency; and
g
innovation.