25 January 2011
This Section gives the Commissioner the power to commission conciliation services in relation to disputes that may lead to court action. Conciliation services means services provided—
by a person who is not a party to a dispute;
to the parties to the dispute; and
with the aim of enabling the dispute to be settled by agreement and without proceedings.
These services include conciliation and mediation. This provides an alternative and hopefully faster method of resolving disputes than legal proceedings.