The Provision of Services Regulations 2009

Other information to be made available U.K.

8.—(1) The provider of a service must make the following information available to a recipient of the service—

(a) the provider's name;

(b) the provider's legal status and form;

(c) the geographic address at which the provider is established and details by which the provider may be contacted rapidly and communicated with directly (including, where the provider may be contacted and communicated with by electronic means, the details of how the provider may be so contacted and communicated with);

(d) where the provider is registered in a trade or other similar public register, the name of the register and the provider's registration number or equivalent means of identification in that register;

(e) where the activity is subject to an authorisation scheme in the United Kingdom, the particulars of the relevant competent authority or the electronic assistance facility referred to in regulation 38;

F1 (f) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(g) where the provider exercises an activity which is subject to VAT, the identification number referred to in Article 22(1) of the Sixth Council Directive 77/388/EEC of 17 May 1977 on the harmonisation of the laws of the member states relating to turnover taxes – Common system of value added tax: uniform basis of assessment M1 [F2 or the registration number as defined in regulation 2(1) of the Value Added Tax Regulations 1995];

(h) where the provider is carrying on a regulated profession, any professional body or similar institution with which the provider is registered, [F3 and the professional title];

(i) the general terms and conditions, if any, used by the provider;

(j) the existence of contractual terms, if any, used by the provider concerning the competent courts or the law applicable to the contract;

(k) the existence of any after-sales guarantee not imposed by law;

(l) the price of the service, where a price is pre-determined by the provider for a given type of service;

(m) the main features of the service, if not already apparent from the context;

(n) where the provider is subject to a requirement to hold any professional liability insurance or guarantee, information about the insurance or guarantee and in particular—

(i) the contact details of the insurer or guarantor, and

(ii) the territorial coverage of the insurance or guarantee.

(2) For the purposes of paragraph (1), information is made available to the recipient if—

(a) it is supplied by the provider to the recipient on the provider's own initiative,

(b) it is easily accessible to the recipient at the place where the service is provided or the contract for the service is concluded,

(c) it is easily accessible to the recipient electronically by means of an address supplied by the provider, or

(d) it appears in any information document supplied to the recipient by the provider in which the provider gives a detailed description of the service.

Textual Amendments

F1 Reg. 8(1)(f) omitted (31.12.2020) by virtue of The Provision of Services (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1329), regs. 1(1), 7(a); 2020 c. 1, Sch. 5 para. 1(1)

F2 Words in reg. 8(1)(g) inserted (31.12.2020) by The Provision of Services (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1329), regs. 1(1), 7(b); 2020 c. 1, Sch. 5 para. 1(1)

F3 Words in reg. 8(1)(h) substituted (31.12.2020) by The Provision of Services (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1329), regs. 1(1), 7(c); 2020 c. 1, Sch. 5 para. 1(1)

Marginal Citations

M1 OJ No. L145, 13.6.1977, p.1, as last amended by Directive 2006/18/EC (OJ No. L51, 22.2.2006, p.12).