Commission Regulation (EU) 2019/1910Show full title

MODULE 1 ENTERPRISES AND THE INFORMATION SOCIETY U.K.

A. SUBJECTS AND THEIR CHARACTERISTICS U.K.

(1) the subjects to be covered for reference year 2020, drawn from the list in Annex I to Regulation (EC) No 808/2004, shall be as follows: U.K.

(a)

use of the internet and other electronic networks by enterprises;

(b)

e-commerce;

(c)

e-business processes and organisational aspects;

(d)

ICT competence in the enterprise unit and the need for ICT skills;

(e)

barriers to the use of ICT, the internet and other electronic networks, e-commerce and e-business processes;

(f)

access to and use of technologies providing the ability to connect to the internet or other networks from anywhere at any time (ubiquitous connectivity).

(2) the following enterprise characteristics shall be collected: U.K.

(a)

use of the internet and other electronic networks by enterprises

(i)

for all enterprises:

• persons employed or percentage of the total number of persons employed who have access to the internet for business purposes;

(ii)

for enterprises with persons employed who have access to the internet for business purposes:

• internet connection: any type of fixed line connection;

• (optional) internet connection: provision of portable devices that allow a mobile connection using mobile telephone networks, for business purposes;

• having a website;

• having a chat service for customer contacts: chat service where a person replies to customers;

• having a chat service for customer contacts: a chatbot or a virtual agent replying to customers;

(iii)

for enterprises having any type of fixed line connection to the internet:

• maximum contracted download speed of the fastest fixed line internet connection in the ranges: [0Mbit/s, < 30Mbit/s], [30 Mbit/s, < 100Mbit/s], [100 Mbit/s, < 500Mbit/s], [500 Mbit/s, < 1Gbit/s], [>=1Gbit/s];

• sufficiency of the speed of enterprise’s fixed line internet connection for the actual needs of enterprises;

(iv)

for enterprises that provide their persons employed with portable devices that allow a mobile internet connection using mobile telephone networks, for business purposes:

• (optional) persons employed or percentage of the total number of persons employed using a portable device provided by the enterprise which allows internet connection via mobile telephone networks, for business purposes;

(v)

for enterprises having a website, information about the provision of the following facilities:

• description of goods or services, price information;

• online ordering or reservation or booking, such as shopping cart;

• possibility for visitors to customise or design online goods or services;

• tracking or status of placed orders;

• personalised content on the website for regular/recurrent visitors;

• links or references to the enterprise’s social media profiles.

(b)

e-commerce

(i)

for enterprises with persons employed who have access to the internet for business purposes:

• web sales (orders, bookings and reservations placed by the customers) via the enterprise’s own websites or apps (including extranets), in the previous calendar year;

• web sales (orders, bookings and reservations placed by the customers) via e-commerce marketplace websites or apps used by several enterprises for trading goods or services, in the previous calendar year;

• orders of goods or services placed by the enterprise’s customers via EDI-type messages (EDI-type sales), in the previous calendar year;

(ii)

for enterprises which have made web sales via websites or apps in the previous calendar year:

• value of the turnover resulting from web sales via websites or apps, expressed in absolute figures or as a percentage of total turnover, in the previous calendar year;

• percentage of turnover coming from web sales via websites or apps broken down by web sales via the enterprise’s own websites or apps (including extranets) and by web sales via e-commerce marketplace websites or apps used by several enterprises for trading goods or services, in the previous calendar year;

• percentage of the value of turnover generated by websales via websites or apps, broken down by sales to private consumers (Business to Consumers: B2C), and sales to other enterprises (Business to Business: B2B) and to public sector (Business to Government: B2G), in the previous calendar year;

(iii)

for enterprises which have made web sales via e-commerce marketplace websites or apps used by several enterprises for trading goods or services, in the previous calendar year:

• (optional) number of e-commerce marketplace websites or apps via which the enterprise had websales in the previous calendar year: one, two, more than two;

(iv)

for enterprises which have made web sales via two or more e-commerce marketplace websites or apps used by several enterprises for trading goods or services, in the previous calendar year:

• (optional) information if more than half of the turnover from e-commerce marketplace websites or apps was generated from only one e-commerce market place, in the previous calendar year;

(v)

for enterprises which have made EDI-type sales of goods or services, in the previous calendar year:

• value of the turnover of e-commerce sales generated by EDI-type sales of goods or services, expressed in absolute figures or as a percentage of the total turnover, in the previous calendar year.

(c)

e-business processes and organisational aspects

(i)

for all enterprises:

• use of the enterprise’s 3D printers, including rented or leased 3D printers, in the previous calendar year;

• use of 3D printing services provided by other enterprises, in the previous calendar year;

• use of industrial robots;

• use of service robots;

(ii)

for enterprises with persons employed who have access to the internet for business purposes:

• invoices sent in electronic form, in a standard structure suitable for automated processing (eInvoices), excluding the transmission of PDF files, in the previous calendar year;

• invoices sent in electronic form, not suitable for automated processing, including the transmission of PDF files, in the previous calendar year;

• invoices sent in paper form, in the previous calendar year;

• performing big data analysis using data from smart devices or sensors as a data source, excluding big data analysis conducted by external service providers, in the previous calendar year;

• performing big data analysis using geolocation data from portable devices as a data source, excluding big data analysis conducted by external service providers, in the previous calendar year;

• performing big data analysis using data generated from social media as a data source, excluding big data analysis conducted by external service providers, in the previous calendar year;

• performing big data analysis using big data sources other than smart devices or sensors, geolocation data from portable devices, or data generated from social media as a data source, excluding big data analysis conducted by external service providers, in the previous calendar year;

• having another enterprise or organisation perform big data analysis for the enterprise, in the previous calendar year;

• (optional) use of a interconnected devices or systems that can be monitored or remotely controlled via the internet (Internet of Things), excluding usage of computers, smartphones, printers;

(iii)

for enterprises having sent invoices in electronic form, in a standard structure suitable for automated processing (eInvoices), excluding the transmission of PDF files, in the previous calendar year:

• (optional) percentage of eInvoices out of all invoices sent, or percentage of eInvoices out of all invoices sent in the following ranges: [0,< 10], [10,< 25], [25,< 50], [50,< 75], [>=75], in the previous calendar year;

(iv)

for enterprises which have performed big data analysis, either themselves or have had big data analysis performed by another enterprise or organisation for the enterprise, in the previous calendar year:

• selling (access to) own big data, in the previous calendar year;

• purchasing (access to) any big data, in the previous calendar year;

(v)

for enterprises which have performed big data analysis, excluding big data analysis conducted by external service provider, in the previous calendar year, method used:

• machine learning (such as deep learning);

• natural language processing, natural language generation or speech recognition;

• methods of big data analysis other than machine learning (such as deep learning) or natural language processing, natural language generation or speech recognition;

(vi)

for enterprises which have not performed big data analysis, either themselves or have not had performed big data analysis by another enterprise or organisation for the enterprise, in the previous calendar year:

• (optional) consideration of performing big data analysis by own employees or by other enterprises or organisations

(vii)

for enterprises using 3D printing, in the previous calendar year:

• printing prototypes or models for sale;

• printing prototypes or models for internal use;

• printing goods for sale excluding prototypes or models;

• printing goods to be used in the enterprise’s production process excluding prototypes or models;

(viii)

for enterprises using interconnected devices or systems that can be monitored or remotely controlled via the internet (Internet of Things), use of:

• (optional) smart meters, smart lamps, smart thermostats to optimise energy consumption in enterprise’s premises (warehouses, production sites, distribution sites);

• (optional) sensors, Radio Frequency Identification or internet Protocol (IP) tags or internet-controlled cameras to improve customer service, monitor customers’ activities or offer them a personalised shopping experience (targeted and relevant discounts, self-checkout);

• (optional) movement or maintenance sensors to track the movement of vehicles or products, to offer condition-based maintenance of vehicles;

• (optional) sensors or Radio Frequency Identification tags to monitor or automate production processes, to manage logistics, to track the movement of products;

• (optional) internet of Things devices or systems other than smart meters, smart lamps, smart thermostats to optimise energy consumption in enterprise’s premises, sensors, Radio Frequency Identification or internet Protocol (IP) tags or internet-controlled cameras to improve customer service, monitor customers’ activities or offer them a personalised shopping experience, movement or maintenance sensors to track the movement of vehicles or products, to offer condition-based maintenance of vehicles, sensors or Radio Frequency Identification tags to monitor or automate production processes, to manage logistics, to track the movement of products;

(ix)

for enterprises using service robots, purpose of use:

• surveillance, security or inspection tasks;

• transportation of people or goods;

• cleaning or waste disposal tasks;

• warehouse management systems;

• assembly works performed by service robots;

• robotic store clerk tasks;

• construction works or damage repair tasks.

(d)

ICT competence in the enterprise unit and the need for ICT skills

(i)

for all enterprises:

• employment of ICT specialists;

• provision of any type of training to develop ICT-related skills for ICT specialists, in the previous calendar year;

• provision of any type of training to develop ICT-related skills for other persons employed, in the previous calendar year;

• recruitment of or the attempt to recruit ICT specialists in the previous calendar year;

• performance of ICT functions (such as maintenance of ICT infrastructure, support for office software, development or support of business management software/systems and/or web solutions, security and data protection) by own employees (including those employed in parent or affiliate enterprises), in the previous calendar year;

• performance of ICT functions (such as maintenance of ICT infrastructure, support for office software, development or support of business management software/systems and/or web solutions, security and data protection) by external suppliers, in the previous calendar year;

(ii)

for enterprises which have recruited or tried to recruit ICT specialists in the previous calendar year:

• vacancies for ICT specialists that were difficult to fill;

(iii)

for enterprises with vacancies that were difficult to fill, information about the following difficulties when trying to recruit ICT specialists in the previous calendar year:

• (optional) difficulties to recruit ICT specialists due to lack of applications, in the previous calendar year;

• (optional) difficulties to recruit ICT specialists due to applicants’ lack of relevant ICT related qualifications from education and/or training, in the previous calendar year;

• (optional) difficulties to recruit ICT specialists due to applicants’ lack of relevant work experience, in the previous calendar year;

• (optional) difficulties to recruit ICT specialists due to too high applicants’ salary expectations, in the previous calendar year.

(e)

barriers to the use of ICT, the internet and other electronic networks, e-commerce and e-business processes

(i)

for enterprises which have not performed big data analysis, either themselves or have not had big data analysis performed by another enterprise or organisation for the enterprise, in the previous calendar year, but have ever considered performing big data analysis, reasons for not performing big data analysis:

• (optional) costs too high compared to the benefits;

• (optional) insufficient human resources, knowledge, skills;

• (optional) insufficient sources of big data, either from within or outside the enterprise, that would be needed to perform big data analysis;

• (optional) insufficient ICT infrastructure;

• (optional) difficulties in complying with privacy laws;

• (optional) not a priority for the enterprise;

• (optional) insufficient quality of the big data source(s);

• (optional) big data analysis is not useful for the enterprise;

• (optional) other factors.

(f)

access to and use of technologies providing the ability to connect to the internet or other networks from anywhere at any time (ubiquitous connectivity)

(i)

for enterprises with persons employed who have access to the internet for business purposes:

• purchase of cloud computing services over the internet, excluding free-of-charge-services;

(ii)

for enterprises with persons employed who have access to the internet for business purposes and that purchased cloud computing services over the internet, purchase of:

• email as a cloud computing service;

• office software as a cloud computing service;

• hosting the enterprise’s database(s) as a cloud computing service;

• storage of files as a cloud computing service;

• finance or accounting software applications as a cloud computing service;

• Customer Relationship Management (CRM), software application for managing information about customers as a cloud computing service;

• computing power to run software used by the enterprise as a cloud computing service.

(3) The following background information shall be collected from all enterprises, or obtained from alternative sources: U.K.

• the enterprise’s main economic activity in the previous calendar year;

• the average number of persons employed in the previous calendar year;

• the total value of turnover, excluding VAT, in the previous calendar year.

B. COVERAGE U.K.

The characteristics specified in points (2) and (3) of Section A shall be collected for the following categories of enterprises:

(1) economic activity: enterprises classified by the following NACE Rev. 2 categories: U.K.

NACE Rev. 2 category	Description
Section C	Manufacturing
Section D, E	Electricity, gas and steam and air conditioning supply, water supply, sewerage, waste management and remediation activities
Section F	Construction
Section G	Wholesale and retail trade; repair of motor vehicles and motorcycles
Section H	Transportation and storage
Section I	Accommodation and food service activities
Section J	Information and communication
Section L	Real estate activities
Divisions 69-74	Professional, scientific and technical activities
Section N	Administrative and support service activities
Group 95.1	Repair of computers and communication equipment;

(2) enterprise size: enterprises with 10 or more persons employed. Enterprises with less than 10 persons employed may be covered optionally; U.K.

(3) geographical scope: enterprises located in any part of the territory of the Member State. U.K.

C. REFERENCE PERIODS U.K.

The reference period is 2019 for the characteristics referring to the previous calendar year. The reference period is 2020 for the other characteristics.

D. BREAKDOWN OF DATA U.K.

The following background characteristics shall be provided in respect of the subjects and their characteristics listed in point (2) of Section A:

(1) economic activity breakdown: according to the following NACE Rev. 2 aggregates: U.K.

NACE Rev. 2 aggregationfor possible calculation of national aggregates
10 + 11 + 12 + 13 + 14 + 15 + 16 + 17 + 18
19 + 20 + 21 + 22 + 23
24 + 25
26 + 27 + 28 + 29 + 30 + 31 + 32 + 33
35 + 36 + 37 + 38 + 39
41 + 42 + 43
45 + 46 + 47
47 49 + 50 + 51 + 52 + 53
55
58 + 59 + 60 + 61 + 62 + 63
68
69 + 70 + 71 + 72 + 73 + 74
77 + 78 + 79 + 80 + 81 + 82
26,1 + 26,2 + 26,3 + 26,4 + 26,8 + 46,5 + 58,2 + 61 + 62 + 63,1 + 95,1
NACE Rev. 2 aggregation for possible calculation of European aggregates
10 + 11 + 12
13 + 14 + 15
16 + 17 + 18
26
27 + 28
29 + 30
31 + 32 + 33
45
46
55 + 56
58 + 59 + 60
61
62 + 63
77 + 78 + 80 + 81 + 82
79
95,1

(2) size class breakdown: data shall be broken down according to the following size classes by number of persons employed: U.K.

Size class
10 or more persons employed
10 to 49 persons employed
50 to 249 persons employed
250 or more persons employed

Where covered, a breakdown of the data shall be provided in accordance with the following table:

Size class
0 to 9 persons employed (optional) 2 to 9 persons employed (optional) 0 to 1 persons employed (optional)

E. PERIODICITY U.K.

The data stipulated in this Annex shall be provided once for 2020.

F. DEADLINES FOR TRANSMISSION OF RESULTS U.K.

(1) The aggregate data referred to in Article 6 and Annex I (6) of Regulation (EC) No 808/2004, where necessary flagged for confidentiality or unreliability, shall be transmitted to Eurostat by 5 October 2020. By that date, the dataset shall be finalised, validated and accepted. U.K.

(2) The metadata referred to in Article 6 of Regulation (EC) No 808/2004(1) shall be sent to Eurostat by 31 May 2020. U.K.

(3) The quality report referred to in Article 7(3) of Regulation (EC) No 808/2004 shall be sent to Eurostat by 5 November 2020. U.K.

(4) The data and metadata shall be supplied to Eurostat, using the Single Entry Point services, in accordance with the exchange standard specified by Eurostat. The metadata and the quality report shall be provided in the standard metadata structure defined by Eurostat. U.K.

(1)

Regulation (EC) No 808/2004 of the European Parliament and of the Council of 21 April 2004 concerning Community statistics on the information society (OJ L 143, 30.4.2004, p. 49).