Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012 (Text with EEA relevance) (c. 1724)

1. Introductory Text

2. CHAPTER I GENERAL PROVISIONS

   1. Article 1. Subject matter

   2. Article 2. Establishment of the single digital gateway

   3. Article 3. Definitions

3. CHAPTER II GATEWAY SERVICES

   1. Article 4. Access to information

   2. Article 5. Access to information not included in Annex I

   3. Article 6. Procedures to be offered fully online

   4. Article 7. Access to assistance and problem-solving services

   5. Article 8. Quality requirements related to web accessibility

4. CHAPTER III QUALITY REQUIREMENTS

   1. SECTION 1 Quality requirements related to information on rights, obligations and rules, on procedures and on assistance and problem-solving services

      1. Article 9. Quality of information on rights, obligations and rules

      2. Article 10. Quality of information on procedures

      3. Article 11. Quality of information on assistance and problem-solving services

      4. Article 12. Translation of information

   2. SECTION 2 Requirements related to online procedures

      1. Article 13. Cross-border access to online procedures

      2. Article 14. Technical system for the cross-border automated exchange of evidence and application of the ‘once-only’ principle

      3. Article 15. Verification of evidence between Member States

   3. SECTION 3 Quality requirements related to assistance and problem-solving services

      1. Article 16. Quality requirements related to assistance and problem-solving services

   4. SECTION 4 Quality monitoring

      1. Article 17. Quality monitoring

5. CHAPTER IV TECHNICAL SOLUTIONS

   1. Article 18. Common user interface

   2. Article 19. Repository for links

   3. Article 20. Common assistance service finder

   4. Article 21. Responsibilities for the ICT applications supporting the gateway

6. CHAPTER V PROMOTION

   1. Article 22. Name, logo and quality label

   2. Article 23. Promotion

7. CHAPTER VI COLLECTION OF USER FEEDBACK AND STATISTICS

   1. Article 24. User statistics

   2. Article 25. User feedback on the services of the gateway

   3. Article 26. Reporting on the functioning of the internal market

   4. Article 27. Online summary overviews

8. CHAPTER VII GOVERNANCE OF THE GATEWAY

   1. Article 28. National coordinators

   2. Article 29. Coordination group

   3. Article 30. Tasks of the gateway coordination group

   4. Article 31. Annual work programme

9. CHAPTER VIII FINAL PROVISIONS

   1. Article 32. Costs

   2. Article 33. Protection of personal data

   3. Article 34. Cooperation with other information and assistance networks

   4. Article 35. Internal Market Information System

   5. Article 36. Reporting and review

   6. Article 37. Committee procedure

   7. Article 38. Amendment to Regulation (EU) No 1024/2012

   8. Article 39. Entry into force

10. Signature

11. 1. ANNEX I

       List of areas of information relevant for citizens and business exercising their internal market rights referred to in point (a) of Article 2(2)

    2. ANNEX II

       Procedures referred to in Article 6(1)

    3. ANNEX III

       List of the assistance and problem-solving services referred to in point (c) of Article 2(2)

       1. Points of single contact Product Contact Points Product Contact Points...