Article 11Deficiency in best practice

1.

Where the F1Secretary of State receives substantiated information regarding repeated or significant cases of non-compliance with Articles 4 and 7 of Regulation (EU) No 511/2014 by a user implementing a best practice, the F1Secretary of State shall request the association of users or the other interested parties to submit observations regarding the alleged non-compliance and whether those cases indicate possible deficiencies in the best practice.

2.

Where the association of users or the other interested parties submit observations, they shall do so within three months.

F23.

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F24.

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5.

Where the F1Secretary of State examines possible deficiencies in a best practice and cases of non-compliance with the obligations provided for in Articles 4 and 7 of Regulation (EU) No 511/2014, as referred to in Article 8(4) of that Regulation, the association of users or the other interested parties subject to examination shall co-operate with F3and assist the F1Secretary of State F4.... Where the association of users or the other interested parties subject to examination fails to do so, the F1Secretary of State may, without further consideration, withdraw recognition of the best practice.

6.

The results of the examination carried out by the F1Secretary of State shall be conclusive and shall include any remedial actions to be taken by the association of users or the other interested parties. The examination may also result in a decision to withdraw recognition of the best practice.