Cabin crew attestations shall only be issued to applicants who have passed the examination following completion of the initial training course in accordance with this Part.

by the competent authority; and/or by an organisation approved to do so by the competent authority.

If holders do not comply with this Part, their cabin crew attestation may be suspended or revoked by the competent authority.

be informed in writing of this decision, and of their right of appeal in accordance with national law; not exercise the privileges granted by their cabin crew attestation; inform, without undue delay, the operator(s) employing their services; and return their attestation in accordance with the applicable procedure established by the competent authority.

Applicants for a cabin crew attestation shall complete an initial training course to familiarise themselves with the aviation environment and to acquire sufficient general knowledge and basic proficiency required to perform the duties and discharge the responsibilities related to the safety of passengers and flight during normal, abnormal and emergency operations.

The programme of the initial training course shall cover at least the elements specified in Appendix 1 to this Part. It shall include theoretical and practical training.

Applicants for a cabin crew attestation shall undergo an examination covering all elements of the training programme specified in (b), except CRM training, to demonstrate that they have attained the level of knowledge and proficiency required in (a).

Holders of a valid cabin crew attestation shall only operate on an aircraft if they are qualified in accordance with the applicable requirements of Part-ORO.

shall comply with the applicable training, checking and validity requirements, covering as relevant to the aircraft to be operated: aircraft-type specific training, operator conversion training and familiarisation; differences training; recurrent training; and shall have operated within the preceding 6 months on the aircraft type, or shall have completed the relevant refresher training and checking before operating again on that aircraft type.

aviation terminology, theory of flight, passenger distribution, areas of operation, meteorology and effects of aircraft surface contamination;

aviation regulations relevant to cabin crew and the role of the competent authority;

duties and responsibilities of cabin crew during operations and the need to respond promptly and effectively to emergency situations;

continuing competence and fitness to operate as a cabin crew member, including as regards flight and duty time limitations and rest requirements;

the importance of ensuring that relevant documents and manuals are kept up-to-date, with amendments provided by the operator as applicable;

the importance of cabin crew performing their duties in accordance with the operations manual of the operator;

the importance of the cabin crew’s pre-flight briefing and the provision of necessary safety information with regards to their specific duties; and

the importance of identifying when cabin crew members have the authority and responsibility to initiate an evacuation and other emergency procedures.

the importance of correct seat allocation with reference to aeroplane mass and balance, special categories of passengers and the necessity of seating able-bodied passengers adjacent to unsupervised exits;

rules covering the safe stowage of cabin baggage and cabin service items and the risk of it becoming a hazard to occupants of the passenger compartment or otherwise obstruction or damaging emergency equipment or exits;

advice on the recognition and management of passengers who are, or become, intoxicated with alcohol or are under the influence of drugs or are aggressive;

precautions to be taken when live animals are carried in the passenger compartment;

duties to be undertaken in the event of turbulence, including securing the passenger compartment; and

methods used to motivate passengers and the crowd control necessary to expedite an emergency evacuation.

general instruction on aero-medical aspects and survival;

the physiological effects of flying with particular emphasis on hypoxia, oxygen requirements, Eustachian tubal function and barotraumas;

air sickness; gastro-intestinal disturbances; hyperventilation; burns; wounds; the unconscious; and fractures and soft tissue injuries;

asthma; stress and allergic reactions; shock; diabetes; choking; epilepsy; childbirth; stroke; and heart attack;

the use of appropriate equipment including first-aid oxygen, first-aid kits and emergency medical kits and their contents;

practical cardio-pulmonary resuscitation training by each cabin crew member using a specifically designed dummy and taking account of the characteristics of an aircraft environment; and

hygiene on board; risk of contact with infectious diseases and means to reduce such risks; handling of clinical waste; aircraft disinsection; handling of death on board; and alertness management, physiological effects of fatigue, sleep physiology, circadian rhythm and time zone changes.

emphasis on the responsibility of cabin crew to deal promptly with emergencies involving fire and smoke and, in particular, emphasis on the importance of identifying the actual source of the fire;

the importance of informing the flight crew immediately, as well as the specific actions necessary for coordination and assistance, when fire or smoke is discovered;

the necessity for frequent checking of potential fire-risk areas including toilets, and the associated smoke detectors;

the classification of fires and the appropriate type of extinguishing agents and procedures for particular fire situations;

the techniques of application of extinguishing agents, the consequences of misapplication, and of use in a confined space including practical training in fire-fighting and in the donning and use of smoke protection equipment used in aviation; and

the general procedures of ground-based emergency services at aerodromes.

principles of survival in hostile environments (e.g. polar, desert, jungle, sea); and

water survival training which shall include the actual donning and use of personal flotation equipment in water and the use of slide-rafts or similar equipment, as well as actual practice in water.

For the purposes of this Part and of Part-ORA, the following definitions apply:

“Acceptable Means of Compliance (AMC)” are non-binding standards adopted by the Agency to illustrate means to establish compliance with the Basic Regulation and its Implementing Rules; “Alternative means of compliance” are those that propose an alternative to an existing AMC or those that propose new means to establish compliance with Regulation (EC) No 216/2008 and its Implementing Rules for which no associated AMC have been adopted by the Agency; “Approved training organisation (ATO)” means an organisation qualified for the issue or continuation of an approval to provide training for pilot licences and associated ratings and certificates; “Basic instrument training device model (BITD model)” means a defined hardware and software combination, which has obtained a BITD qualification; “Certification specifications (CS)” are technical standards adopted by the Agency indicating means to show compliance with the Basic Regulation and its Implementing Rules and which can be used by organisation for the purpose of certification; “Flight instructor (FI)” means an instructor with the privileges to provide training in an aircraft, in accordance with Part-FCL; “Flight simulation training device (FSTD)” means a training device which is: in the case of aeroplanes, a full flight simulator (FFS), a flight training device (FTD), a flight and navigation procedures trainer (FNPT), or a basic instrument training device (BITD); in the case of helicopters, a full flight simulator (FFS), a flight training device (FTD) or a flight and navigation procedures trainer (FNPT); “FSTD qualification” means the level of technical ability of an FSTD as defined in the compliance document; “FSTD user” means the organisation or person requesting training, checking or testing through the use of an FSTD to an ATO; “Grounding” means the formal prohibition of an aircraft to take-off and the taking of such steps as are necessary to detain it; “Guidance Material (GM)” means non-binding material developed by the Agency that helps to illustrate the meaning of a requirement or specification and is used to support the interpretation of the Basic Regulation, its Implementing Rules and AMC; “ARO.RAMP” means the Subpart RAMP of Annex II to the Regulation on Air Operations; “Other training device (OTD)” means an aid used for pilot training other than an FSTD that provides for training where a complete flight deck or cockpit environment is not necessary; “Part-ARA” means Annex VI to the Regulation on Civil Aviation Aircrew; “Part-ORO” means Annex III to the Regulation on Air Operations; “Part-CC” means Annex V to the Regulation on Civil Aviation Aircrew; “Part-FCL” means Annex I to the Regulation on Civil Aviation Aircrew; “Part-MED” means Annex IV to the Regulation on Civil Aviation Aircrew; “Part-ORA” means Annex VII to the Regulation on Civil Aviation Aircrew; “Principal place of business” means the head office or registered office of the organisation within which the principal financial functions and operational control of the activities referred to in this Regulation are exercised; “Qualification test guide (QTG)” means a document designed to demonstrate that the performance and handling qualities of an FSTD represent those of the aircraft, class of aeroplane or type of helicopter, simulated within prescribed limits and that all applicable requirements have been met. The QTG includes both the data of the aircraft, class of aeroplane or type of helicopter and FSTD data used to support the validation.

The competent authority shall provide all legislative acts, standards, rules, technical publications and related documents to relevant personnel in order to allow them to perform their tasks and to discharge their responsibilities.

The Agency shall develop Acceptable Means of Compliance (AMC) that may be used to establish compliance with Regulation (EC) No 216/2008 and its Implementing Rules. When the AMC are complied with, the related requirements of the Implementing Rules are met. Alternative means of compliance may be used to establish compliance with the Implementing Rules. The competent authority shall establish a system to consistently evaluate that all alternative means of compliance used by itself or by organisations and persons under its oversight allow the establishment of compliance with Regulation (EC) No 216/2008 and its Implementing Rules. The competent authority shall evaluate all alternative means of compliance proposed by an organisation in accordance with ORA.GEN.120 by analysing the documentation provided and, if considered necessary, conducting an inspection of the organisation. When the competent authority finds that the alternative means of compliance are in accordance with the Implementing Rules, it shall without undue delay: notify the applicant that the alternative means of compliance may be implemented and, if applicable, amend the approval or certificate of the applicant accordingly; and notify the Agency of their content, including copies of all relevant documentation; inform other MS about alternative means of compliance that were accepted. When the competent authority itself uses alternative means of compliance to achieve compliance with Regulation (EC) No 216/2008 and its Implementing Rules it shall: make them available to all organisations and persons under its oversight; and without undue delay notify the Agency. The competent authority shall provide the Agency with a full description of the alternative means of compliance, including any revisions to procedures that may be relevant, as well as an assessment demonstrating that the Implementing Rules are met.

The competent authority shall without undue delay notify the Agency in case of any significant problems with the implementation of Regulation (EC) No 216/2008 and its Implementing Rules. The competent authority shall provide the Agency with safety-significant information stemming from the occurrence reports it has received.

Without prejudice to Directive 2003/42/EC of the European Parliament and of the Council the competent authority shall implement a system to appropriately collect, analyse and disseminate safety information. The Agency shall implement a system to appropriately analyse any relevant safety information received and without undue delay provide to Member States and the Commission any information, including recommendations or corrective actions to be taken, necessary for them to react in a timely manner to a safety problem involving products, parts, appliances, persons or organisations subject to Regulation (EC) No 216/2008 and its Implementing Rules. Upon receiving the information referred to in (a) and (b), the competent authority shall take adequate measures to address the safety problem. Measures taken under (c) shall immediately be notified to all persons or organisations which need to comply with them under Regulation (EC) No 216/2008 and its Implementing Rules. The competent authority shall also notify those measures to the Agency and, when combined action is required, the other Member States concerned.

The competent authority shall establish and maintain a management system, including as a minimum: documented policies and procedures to describe its organisation, means and methods to achieve compliance with Regulation (EC) No 216/2008 and its Implementing Rules. The procedures shall be kept up-to-date and serve as the basic working documents within that competent authority for all related tasks; a sufficient number of personnel to perform its tasks and discharge its responsibilities. Such personnel shall be qualified to perform their allocated tasks and have the necessary knowledge, experience, initial and recurrent training to ensure continuing competence. A system shall be in place to plan the availability of personnel, in order to ensure the proper completion of all tasks; adequate facilities and office accommodation to perform the allocated tasks; a function to monitor compliance of the management system with the relevant requirements and adequacy of the procedures including the establishment of an internal audit process and a safety risk management process. Compliance monitoring shall include a feedback system of audit findings to the senior management of the competent authority to ensure implementation of corrective actions as necessary; and a person or group of persons, ultimately responsible to the senior management of the competent authority for the compliance monitoring function. The competent authority shall, for each field of activity including management system, appoint one or more persons with the overall responsibility for the management of the relevant task(s). The competent authority shall establish procedures for participation in a mutual exchange of all necessary information and assistance with other competent authorities concerned including on all findings raised and follow-up actions taken as a result of oversight of persons and organisations exercising activities in the territory of a Member State, but certified by the competent authority of another Member State or the Agency. A copy of the procedures related to the management system and their amendments shall be made available to the Agency for the purpose of standardisation.

Tasks related to the initial certification or continuing oversight of persons or organisations subject to Regulation (EC) No 216/2008 and its Implementing Rules shall be allocated by Member States only to qualified entities. When allocating tasks, the competent authority shall ensure that it has: a system in place to initially and continuously assess that the qualified entity complies with Annex V to Regulation (EC) No 216/2008. This system and the results of the assessments shall be documented; established a documented agreement with a the qualified entity, approved by both parties at the appropriate management level, which clearly defines: the tasks to be performed; the declarations, reports and records to be provided; the technical conditions to be met in performing such tasks; the related liability coverage; and the protection given to information acquired in carrying out such tasks. The competent authority shall ensure that the internal audit process and a safety risk management process required by ARA.GEN.200(a)(4) cover all certification or continuing oversight tasks performed on its behalf.

The competent authority shall have a system in place to identify changes that affect its capability to perform its tasks and discharge its responsibilities as defined in Regulation (EC) No 216/2008 and its Implementing Rules. This system shall enable it to take action as appropriate to ensure that its management system remains adequate and effective. The competent authority shall update its management system to reflect any change to Regulation (EC) No 216/2008 and its Implementing Rules in a timely manner, so as to ensure effective implementation. The competent authority shall notify the Agency of changes affecting its capability to perform its tasks and discharge its responsibilities as defined in Regulation (EC) No 216/2008 and its Implementing Rules.

The competent authority shall establish a system of record-keeping providing for adequate storage, accessibility and reliable traceability of: the management system’s documented policies and procedures; training, qualification and authorisation of its personnel; the allocation of tasks, covering the elements required by ARA.GEN.205 as well as the details of tasks allocated; certification processes and continuing oversight of certified organisations; processes for issuing personnel licences, ratings, certificates and attestations and for the continuing oversight of the holders of those licences, ratings, certificates and attestations; processes for issuing FSTD qualification certificates and for the continuing oversight of the FSTD and of the organisation operating it; oversight of persons and organisations exercising activities within the territory of the Member State, but overseen or certified by the competent authority of another Member State or the Agency, as agreed between these authorities; the evaluation and notification to the Agency of alternative means of compliance proposed by organisations and the assessment of alternative means of compliance used by the competent authority itself; findings, corrective actions and date of action closure; enforcement measures taken; safety information and follow-up measures; and the use of flexibility provisions in accordance with Article 14 of Regulation (EC) No 216/2008. The competent authority shall maintain a list of all organisation certificates, FSTD qualification certificates and personnel licences, certificates and attestations it issued. All records shall be kept for the minimum period specified in this Regulation. In the absence of such indication, records shall be kept for a minimum period of 5 years subject to applicable data protection law.

The competent authority shall verify: compliance with the requirements applicable to organisations or persons prior to the issue of an organisation certificate, approval, FSTD qualification certificate or personnel licence, certificate, rating, or attestation, as applicable; continued compliance with the applicable requirements of organisations it has certified, of persons and of FSTD qualification certificate holders; implementation of appropriate safety measures mandated by the competent authority as defined in ARA.GEN.135(c) and (d). This verification shall: be supported by documentation specifically intended to provide personnel responsible for safety oversight with guidance to perform their functions; provide the persons and organisations concerned with the results of safety oversight activity; be based on audits and inspections, including ramp and unannounced inspections; and provide the competent authority with the evidence needed in case further action is required, including the measures foreseen by ARA.GEN.350 and ARA.GEN.355. The scope of oversight defined in (a) and (b) shall take into account the results of past oversight activities and the safety priorities. Without prejudice to the competences of the Member States and to their obligations as set out in ARO.RAMP, the scope of the oversight of activities performed in the territory of a Member State by persons or organisations established or residing in another Member State shall be determined on the basis of the safety priorities, as well as of past oversight activities. Where the activity of a person or organisation involves more than one Member State or the Agency, the competent authority responsible for the oversight under (a) may agree to have oversight tasks performed by the competent authority(ies) of the Member State(s) where the activity takes place or by the Agency. Any person or organisation subject to such agreement shall be informed of its existence and of its scope. The competent authority shall collect and process any information deemed useful for oversight, including for ramp and unannounced inspections.

The competent authority shall establish and maintain an oversight programme covering the oversight activities required by ARA.GEN.300 and by ARO.RAMP. For organisations certified by the competent authority and FSTD qualification certificate holders, the oversight programme shall be developed taking into account the specific nature of the organisation, the complexity of its activities, the results of past certification and/or oversight activities and shall be based on the assessment of associated risks. It shall include within each oversight planning cycle: audits and inspections, including ramp and unannounced inspections as appropriate; and meetings convened between the accountable manager and the competent authority to ensure both remain informed of significant issues. For organisations certified by the competent authority and FSTD qualification certificate holders an oversight planning cycle not exceeding 24 months shall be applied. The oversight planning cycle may be reduced if there is evidence that the safety performance of the organisation or the FTSD qualification certificate holder has decreased. The oversight planning cycle may be extended to a maximum of 36 months if the competent authority has established that, during the previous 24 months: the organisation has demonstrated an effective identification of aviation safety hazards and management of associated risks; the organisation has continuously demonstrated under ORA.GEN.130 that it has full control over all changes; no level 1 findings have been issued; and all corrective actions have been implemented within the time period accepted or extended by the competent authority as defined in ARA.GEN.350(d)(2). The oversight planning cycle may be further extended to a maximum of 48 months if, in addition to the above, the organisation has established, and the competent authority has approved, an effective continuous reporting system to the competent authority on the safety performance and regulatory compliance of the organisation itself. For persons holding a licence, certificate, rating, or attestation issued by the competent authority the oversight programme shall include inspections, including unannounced inspections, as appropriate. The oversight programme shall include records of the dates when audits, inspections and meetings are due and when such audits, inspections and meetings have been carried out.

Upon receiving an application for the initial issue of a certificate for an organisation, the competent authority shall verify the organisation’s compliance with the applicable requirements. When satisfied that the organisation is in compliance with the applicable requirements, the competent authority shall issue the certificate(s), as established in Appendixes III and V to this Part. The certificate(s) shall be issued for an unlimited duration. The privileges and scope of the activities that the organisation is approved to conduct shall be specified in the terms of approval attached to the certificate(s). To enable an organisation to implement changes without prior competent authority approval in accordance with ORA.GEN.130, the competent authority shall approve the procedure submitted by the organisation defining the scope of such changes and describing how such changes will be managed and notified.

Upon receiving an application for the issue, revalidation, renewal or change of a personal licence, rating, certificate or attestation and any supporting documentation, the competent authority shall verify whether the applicant meets the applicable requirements. When satisfied that the applicant meets the applicable requirements, the competent authority shall issue, revalidate, renew or change the licence, certificate, rating, or attestation.

Upon receiving an application for a change that requires prior approval, the competent authority shall verify the organisation’s compliance with the applicable requirements before issuing the approval. The competent authority shall prescribe the conditions under which the organisation may operate during the change, unless the competent authority determines that the organisation’s certificate needs to be suspended. When satisfied that the organisation is in compliance with the applicable requirements, the competent authority shall approve the change. Without prejudice to any additional enforcement measures, when the organisation implements changes requiring prior approval without having received competent authority approval as defined in (a), the competent authority shall suspend, limit or revoke the organisation’s certificate. For changes not requiring prior approval, the competent authority shall assess the information provided in the notification sent by the organisation in accordance with ORA.GEN.130 to verify compliance with the applicable requirements. In case of any non-compliance, the competent authority shall: notify the organisation about the non-compliance and request further changes; and in case of level 1 or level 2 findings, act in accordance with ARA.GEN.350.

The competent authority for oversight in accordance with ARA.GEN.300 (a) shall have a system to analyse findings for their safety significance. A level 1 finding shall be issued by the competent authority when any significant non-compliance is detected with the applicable requirements of Regulation (EC) No 216/2008 and its Implementing Rules, with the organisation’s procedures and manuals or with the terms of an approval or certificate which lowers safety or seriously hazards flight safety. The level 1 findings shall include: failure to give the competent authority access to the organisation’s facilities as defined in ORA.GEN.140 during normal operating hours and after two written requests; obtaining or maintaining the validity of the organisation certificate by falsification of submitted documentary evidence; evidence of malpractice or fraudulent use of the organisation certificate; and the lack of an accountable manager. A level 2 finding shall be issued by the competent authority when any non-compliance is detected with the applicable requirements of Regulation (EC) No 216/2008 and its Implementing Rules, with the organisation’s procedures and manuals or with the terms of an approval or certificate which could lower safety or hazard flight safety. When a finding is detected during oversight or by any other means, the competent authority shall, without prejudice to any additional action required by Regulation (EC) No 216/2008 and its Implementing Rules, communicate the finding to the organisation in writing and request corrective action to address the non-compliance(s) identified. Where relevant, the competent authority shall inform the State in which the aircraft is registered. In the case of level 1 findings the competent authority shall take immediate and appropriate action to prohibit or limit activities and, if appropriate, it shall take action to revoke the certificate or specific approval or to limit or suspend it in whole or in part, depending upon the extent of the level 1 finding, until successful corrective action has been taken by the organisation. In the case of level 2 findings, the competent authority shall: grant the organisation a corrective action implementation period appropriate to the nature of the finding that in any case initially shall not be more than 3 months. At the end of this period, and subject to the nature of the finding, the competent authority may extend the 3-month period subject to a satisfactory corrective action plan agreed by the competent authority; and assess the corrective action and implementation plan proposed by the organisation and, if the assessment concludes that they are sufficient to address the non-compliance(s), accept these. Where an organisation fails to submit an acceptable corrective action plan, or to perform the corrective action within the time period accepted or extended by the competent authority, the finding shall be raised to a level 1 finding and action taken as laid down in (d)(1). The competent authority shall record all findings it has raised or that have been communicated to it and, where applicable, the enforcement measures it has applied, as well as all corrective actions and date of action closure for findings. Without prejudice to any additional enforcement measures, when the authority of a Member State acting under the provisions of ARA.GEN.300(d) identifies any non-compliance with the applicable requirements of Regulation (EC) No 216/2008 and its Implementing Rules by an organisation certified by the competent authority of another Member State or the Agency, it shall inform that competent authority and provide an indication of the level of finding.

If, during oversight or by any other means, evidence is found by the competent authority responsible for oversight in accordance with ARA.GEN.300(a) that shows a non-compliance with the applicable requirements by a person holding a licence, certificate, rating or attestation issued in accordance with Regulation (EC) No 216/2008 and its Implementing Rules, the competent authority shall raise a finding, record it and communicate it in writing to the licence, certificate, rating or attestation holder. When such finding is raised, the competent authority shall carry out an investigation. If the finding is confirmed, it shall: limit, suspend or revoke the licence, certificate, rating or attestation as applicable, when a safety issue has been identified; and take any further enforcement measures necessary to prevent the continuation of the non-compliance. Where applicable, the competent authority shall inform the person or organisation that issued the medical certificate or attestation. Without prejudice to any additional enforcement measures, when the authority of a Member State acting under the provisions of ARA.GEN.300(d) finds evidence showing a non-compliance with the applicable requirements by a person holding a licence, certificate, rating or attestation issued by the competent authority of any other Member State, it shall inform that competent authority. If, during oversight or by any other means, evidence is found showing a non-compliance with the applicable requirements by a person subject to the requirements laid down in Regulation (EC) No 216/2008 and its Implementing Rules and not holding a licence, certificate, rating or attestation issued in accordance with that Regulation and its Implementing Rules, the competent authority that identified the non-compliance shall take any enforcement measures necessary to prevent the continuation of that non-compliance.

In addition to the records required in ARA.GEN.220(a), the competent authority shall include in its system of record-keeping results of theoretical knowledge examinations and the assessments of pilots’ skills.

Issue of licences and ratings. The competent authority shall issue a pilot licence and associated ratings, using the form as established in Appendix I to this Part. Issue of instructor and examiner certificates. The competent authority shall issue an instructor or examiner certificate as: an endorsement of the relevant privileges in the pilot licence as established in Appendix I to this Part; or a separate document, in a form and manner specified by the competent authority. Endorsement of licence by examiners. Before specifically authorising certain examiners to revalidate or renew ratings or certificates, the competent authority shall develop appropriate procedures.

The competent authority shall develop an oversight programme to monitor the conduct and performance of examiners taking into account: the number of examiners it has certified; and the number of examiners certified by other competent authorities exercising their privileges within the territory where the competent authority exercises oversight. The competent authority shall maintain a list of examiners it has certified and of examiners certified by other competent authorities exercising their privileges in its territory and to which the competent authority has provided a briefing in accordance with FCL.1015(c)(2). The list shall state the privileges of the examiners and be published and kept updated by the competent authority. The competent authority shall develop procedures to designate examiners for the conduct of skill tests.

The competent authority may provide examiners it has certified and examiners certified by other competent authorities exercising their privileges in their territory with safety criteria to be observed when skill tests and proficiency checks are conducted in an aircraft.

When issuing or renewing a rating or certificate, the competent authority or, in the case of renewal, an examiner specifically authorised by the competent authority, shall extend the validity period until the end of the relevant month. When revalidating a rating, an instructor or an examiner certificate, the competent authority, or an examiner specifically authorised by the competent authority, shall extend the validity period of the rating or certificate until the end of the relevant month. The competent authority, or an examiner specifically authorised for that purpose by the competent authority, shall enter the expiry date on the licence or the certificate. The competent authority may develop procedures to allow privileges to be exercised by the licence or certificate holder for a maximum period of 8 weeks after successful completion of the applicable examination(s), pending the endorsement on the licence or certificate.

The competent authority shall re-issue a licence whenever necessary for administrative reasons and: after initial issue of a rating; or when paragraph XII of the licence established in Appendix I to this Part is completed and no further spaces remain. Only valid ratings and certificates shall be transferred to the new licence document.

The competent authority shall limit, suspend or revoke as applicable a pilot licence and associated ratings or certificates in accordance with ARA.GEN.355 in, but not limited to, the following circumstances: obtaining the pilot licence, rating or certificate by falsification of submitted documentary evidence; falsification of the logbook and licence or certificate records; the licence holder no longer complies with the applicable requirements of Part-FCL; exercising the privileges of a licence, rating or certificate when adversely affected by alcohol or drugs; non-compliance with the applicable operational requirements; evidence of malpractice or fraudulent use of the certificate; or unacceptable performance in any phase of the flight examiner’s duties or responsibilities. The competent authority may also limit, suspend or revoke a licence, rating or certificate upon the written request of the licence or certificate holder. All skill tests, proficiency checks or assessments of competence conducted during suspension or after the revocation of an examiner’s certificate will be invalid.

The competent authority shall put in place the necessary arrangements and procedures to allow applicants to undergo theoretical knowledge examinations in accordance with the applicable requirements of Part-FCL. In the case of the ATPL, MPL, commercial pilot licence (CPL), and instrument ratings, those procedures shall comply with all of the following: Examinations shall be done in written or computer-based form. Questions for an examination shall be selected by the competent authority, according to a common method which allows coverage of the entire syllabus in each subject, from the European Central Question Bank (ECQB). The ECQB is a database of multiple choice questions held by the Agency. The examination in communications may be provided separately from those in other subjects. An applicant who has previously passed one or both of the examinations in visual flight rules (VFR) and instrument flight rules (IFR) communications shall not be re-examined in the relevant sections. The competent authority shall inform applicants of the languages available for examinations. The competent authority shall establish appropriate procedures to ensure the integrity of the examinations. If the competent authority finds that the applicant is not complying with the examination procedures during the examination, this shall be assessed with a view to failing the applicant, either in the examination of a single subject or in the examination as a whole. The competent authority shall ban applicants who are proven to be cheating from taking any further examination for a period of at least 12 months from the date of the examination in which they were found cheating.

The competent authority shall establish procedures for the issue, record-keeping and oversight of cabin crew attestations in accordance with ARA.GEN.315, ARA.GEN.220 and ARA.GEN.300 respectively. Cabin crew attestations shall be issued, using the format and specifications established in Appendix II to this Part, either by the competent authority; and/or, if so decided by a Member State by an organisation approved to do so by the competent authority. The competent authority shall make publicly available: which body(ies) issue cabin crew attestations in their territory; and if organisations are approved to do so, the list of such organisations.

The competent authority shall take measures in accordance with ARA.GEN.355, including the suspension or revocation of a cabin crew attestation, at least in the following cases:

non-compliance with Part-CC or with the applicable requirements of Part-ORO and Part-CAT, where a safety issue has been identified; obtaining or maintaining the validity of the cabin crew attestation by falsification of submitted documentary evidence; exercising the privileges of the cabin crew attestation when adversely affected by alcohol or drugs; and evidence of malpractice or fraudulent use of the cabin crew attestation.

Before issuing an approval to a training organisation or a commercial air transport operator to provide cabin crew training, the competent authority shall verify that: the conduct, the syllabi and associated programmes of the training courses provided by the organisation comply with the relevant requirements of Part-CC; the training devices used by the organisation realistically represent the passenger compartment environment of the aircraft type(s) and the technical characteristics of the equipment to be operated by the cabin crew; and the trainers and instructors conducting the training sessions are suitably experienced and qualified in the training subject covered. If in a Member State organisations may be approved to issue cabin crew attestations, the competent authority shall only grant such approvals to organisations complying with the requirements in (a). Before granting such an approval, the competent authority shall: assess the capability and accountability of the organisation to perform the related tasks; ensure that the organisation has established documented procedures for the performance of the related tasks, including for the conduct of examination(s) by personnel who are qualified for this purpose and free from conflict of interest, and for the issue of cabin crew attestations in accordance with ARA.GEN.315 and ARA.CC.100(b); and require the organisation to provide information and documentation related to the cabin crew attestations it issues and their holders, as relevant for the competent authority to conduct its record-keeping, oversight and enforcement tasks.

The oversight programme for ATOs shall include the monitoring of course standards, including the sampling of training flights with students, if appropriate to the aircraft used.

In addition to the records required in ARA.GEN.220, the competent authority shall include in its system of record-keeping details of courses provided by the ATO, and if applicable, records relating to FSTDs used for training.

Upon receiving an application for an FSTD qualification certificate, the competent authority shall: evaluate the FSTD submitted for initial evaluation or for upgrading against the applicable qualification basis; assess the FSTD in those areas that are essential to completing the flight crew member training, testing and checking process, as applicable; conduct objective, subjective and functions tests in accordance with the qualification basis and review the results of such tests to establish the qualification test guide (QTG); and verify if the organisation operating the FSTD is in compliance with the applicable requirements. This does not apply to the initial evaluation of basic instrument training devices (BITDs). The competent authority shall only approve the QTG after completion of the initial evaluation of the FSTD and when all discrepancies in the QTG have been addressed to the satisfaction of the competent authority. The QTG resulting from the initial evaluation procedure shall be the master QTG (MQTG), which shall be the basis for the FSTD qualification and subsequent recurrent FSTD evaluations. Qualification basis and special conditions. The competent authority may prescribe special conditions for the FSTD qualification basis when the requirements of ORA.FSTD.210(a) are met and when it is demonstrated that the special conditions ensure an equivalent level of safety to that established in the applicable certification specification. When the competent authority, if other than the Agency, has established special conditions for the qualification basis of an FSTD, it shall without undue delay notify the Agency thereof. The notification shall be accompanied by a full description of the special conditions prescribed, and a safety assessment demonstrating that an equivalent level of safety to that established in the applicable Certification Specification is met.

After completion of an evaluation of the FSTD and when satisfied that the FSTD meets the applicable qualification basis in accordance with ORA.FSTD.210 and that the organisation operating it meets the applicable requirements to maintain the qualification of the FSTD in accordance with ORA.FSTD.100, the competent authority shall issue the FSTD qualification certificate of unlimited duration, using the form as established in Appendix IV to this Part.

In the case of the introduction of new aircraft programmes, when compliance with the requirements established in this Subpart for FSTD qualification is not possible, the competent authority may issue an interim FSTD qualification level. For full flight simulators (FFS) an interim qualification level shall only be granted at level A, B or C. This interim qualification level shall be valid until a final qualification level can be issued and, in any case, shall not exceed 3 years.

The competent authority shall continuously monitor the organisation operating the FSTD to verify that: the complete set of tests in the MQTG is rerun progressively over a 12-month period; the results of recurrent evaluations continue to comply with the qualification standards and are dated and retained; and a configuration control system is in place to ensure the continued integrity of the hardware and software of the qualified FSTD. The competent authority shall conduct recurrent evaluations of the FSTD in accordance with the procedures detailed in ARA.FSTD.100. These evaluations shall take place: every year, in the case of a full flight simulator (FFS), flight training device (FTD) or flight and navigation procedures trainer (FNPT); the start for each recurrent 12-month period is the date of the initial qualification. The FSTD recurrent evaluation shall take place within the 60 days prior to the end of this 12-month recurrent evaluation period; every 3 years, in the case of a BITD.

Upon receipt of an application for any changes to the FSTD qualification certificate, the competent authority shall comply with the applicable elements of the initial evaluation procedure requirements as described in ARA.FSTD.100(a) and (b). The competent authority may complete a special evaluation following major changes or when an FSTD appears not to be performing at its initial qualification level. The competent authority shall always conduct a special evaluation before granting a higher level of qualification to the FSTD.

The competent authority shall limit, suspend or revoke, as applicable, an FSTD qualification certificate in accordance with ARA.GEN.350 in, but not limited to, the following circumstances:

obtaining the FSTD qualification certificate by falsification of submitted documentary evidence; the organisation operating the FSTD can no longer demonstrate that the FSTD complies with its qualification basis; or the organisation operating the FSTD no longer complies with the applicable requirements of Part-ORA.

In addition to the records required in ARA.GEN.220, the competent authority shall keep and update a list of the qualified FSTDs under its supervision, the dates when evaluations are due and when such evaluations were carried out.

The certification procedure for an AeMC shall follow the provisions laid down in ARA.GEN.310.

Without prejudice to ARA.GEN.350, level 1 findings include, but are not limited to, the following:

failure to nominate a head of the AeMC; failure to ensure medical confidentiality of aero-medical records; and failure to provide the competent authority with the medical and statistical data for oversight purposes.

The competent authority shall appoint one or more medical assessor(s) to undertake the tasks described in this Section. The medical assessor shall be licensed and qualified in medicine and have:

postgraduate work experience in medicine of at least 5 years; specific knowledge and experience in aviation medicine; and specific training in medical certification.

When an AeMC, or aero-medical examiner (AME) has referred the decision on the fitness of an applicant to the licensing authority:

the medical assessor or medical staff designated by the competent authority shall evaluate the relevant medical documentation and request further medical documentation, examinations and tests where necessary; and the medical assessor shall determine the applicant’s fitness for the issue of a medical certificate with one or more limitation(s) as necessary.

The format of the medical certificate shall be in accordance with Appendix VI to this Part.

The competent authority shall use forms for:

the application form for a medical certificate; the examination report form for class 1 and class 2 applicants; and the examination report form for light aircraft pilot licence (LAPL) applicants.

The competent authority, when applicable, shall establish a notification process for general medical practitioners (GMPs) to ensure that the GMP is aware of the medical requirements laid down in MED.B.095.

In addition to the records required in ARA.GEN.220, the competent authority shall include in its system of record-keeping details of aero-medical examinations and assessments submitted by AMEs, AeMCs or GMPs. All aero-medical records of licence holders shall be kept for a minimum period of 10 years after the expiry of their last medical certificate. For the purpose of aero-medical assessments and standardisation, aero-medical records shall be made available after written consent of the applicant/licence holder to: an AeMC, AME or GMP for the purpose of completion of an aero-medical assessment; a medical review board that may be established by the competent authority for secondary review of borderline cases; relevant medical specialists for the purpose of completion of an aero-medical assessment; the medical assessor of the competent authority of another Member State for the purpose of cooperative oversight; the applicant/licence holder concerned upon their written request; and after disidentification of the applicant/licence holder to the Agency for standardisation purposes. The competent authority may make aero-medical records available for other purposes than those mentioned in (c) in accordance with Directive 95/46/EC as implemented under national law. The competent authority shall maintain lists: of all AMEs that hold a valid certificate issued by that authority; and where applicable, of all GMPs acting as AMEs on their territory. These lists shall be disclosed to other Member States and the Agency upon request.

The certification procedure for an AME shall follow the provisions laid down in ARA.GEN.315. Before issuing the certificate, the competent authority shall have evidence that the AME practice is fully equipped to perform aero-medical examinations within the scope of the AME certificate applied for. When satisfied that the AME is in compliance with the applicable requirements, the competent authority shall issue, revalidate, renew or change the AME certificate for a period of 3 years, using the form as established in Appendix VII to this Part.

The competent authority of a Member State shall notify the Agency and competent authorities of other Member States if aero-medical examinations for the LAPL can be carried out on its territory by GMPs.

When developing the continuing oversight programme referred to in ARA.GEN.305, the competent authority shall take into account the number of AMEs and GMPs exercising their privileges within the territory where the competent authority exercises oversight.

The competent authority shall limit, suspend or revoke an AME certificate in cases where: the AME no longer complies with applicable requirements; failure to meet the criteria for certification or continuing certification; deficiency of aero-medical record-keeping or submission of incorrect data or information; falsification of medical records, certificates or documentation; concealment of facts appertaining to an application for, or holder of, a medical certificate or false or fraudulent statements or representations to the competent authority; failure to correct findings from audit of the AME practice; and at the request of the certified AME. The certificate of an AME shall be automatically revoked in either of the following circumstances: revocation of medical licence to practice; or removal from the Medical Register.

If, during oversight or by any other means, evidence is found showing a non-compliance of an AeMC, an AME or a GMP, the licensing authority shall have a process to review the medical certificates issued by that AeMC, AME or GMP and may render them invalid where required to ensure flight safety.

The licensing authority shall have a process in place to:

review examination and assessment reports received from the AeMCs, AMEs and GMPs and inform them of any inconsistencies, mistakes or errors made in the assessment process; and assist AMEs and AeMCs on their request regarding their decision on aero-medical fitness in contentious cases.

The competent authority shall establish a procedure for the review of borderline and contentious cases with independent medical advisors, experienced in the practice of aviation medicine, to consider and advise on an applicant’s fitness for medical certification.

A certified organisation shall comply with the scope and privileges defined in the terms of approval attached to the organisation’s certificate.

For the purpose of determining compliance with the relevant requirements of Regulation (EC) No 216/2008 and its Implementing Rules, the organisation shall grant access to any facility, aircraft, document, records, data, procedures or any other material relevant to its activity subject to certification, whether it is contracted or not, to any person authorised by:

the competent authority defined in ORA.GEN.105; or the authority acting under the provisions of ARA.GEN.300(d), ARA.GEN.300(e) or ARO.RAMP.

After receipt of notification of findings, the organisation shall:

identify the root cause of the non-compliance; define a corrective action plan; and demonstrate corrective action implementation to the satisfaction of the competent authority within a period agreed with that authority as defined in ARA.GEN.350(d).

The organisation shall implement:

any safety measures mandated by the competent authority in accordance with ARA.GEN.135(c); and any relevant mandatory safety information issued by the Agency, including airworthiness directives.

The organisation shall have facilities allowing the performance and management of all planned tasks and activities in accordance with the applicable requirements.

This Subpart establishes the requirements to be met by organisations providing training for pilot licences and associated ratings and certificates.

The following records shall be kept for a period of at least 3 years after the completion of the training:

details of ground, flight, and simulated flight training given to individual students; detailed and regular progress reports from instructors including assessments, and regular progress flight tests and ground examinations; and information on the licences and associated ratings and certificates of the students, including the expiry dates of medical certificates and ratings.

When providing flight training on an aircraft, the ATO shall use aerodromes or operating sites that have the appropriate facilities and characteristics to allow training of the manoeuvres relevant, taking into account the training provided and the category and type of aircraft used.

When the ATO is approved to provide training for the instrument rating (IR) in third countries:

the training programme shall include acclimatisation flying in one of the Member States before the IR skill test is taken; and the IR skill test shall be taken in one of the Member States.

Where additional equipment has been added to the FSTD, even though not required for qualification, it shall be assessed by the competent authority to ensure that it does not adversely affect the quality of training.

The holder of an FSTD qualification certificate shall keep records of:

all documents describing and proving the initial qualification basis and level of the FSTD for the duration of the FSTD’s lifetime; and any recurrent documents and reports related to each FSTD and to compliance monitoring activities for a period of at least 5 years.

This Subpart establishes the additional requirements to be met by an organisation to qualify for the issue or continuation of an approval as an aero-medical centre (AeMC) to issue medical certificates, including initial class 1 medical certificates.

Applicants for an AeMC certificate shall:

comply with MED.D.005; and in addition to the documentation for the approval of an organisation required in ORA.GEN.115, provide details of clinical attachments to or liaison with designated hospitals or medical institutes for the purpose of specialist medical examinations.

The AeMC certificate shall be issued for an unlimited duration. It shall remain valid subject to the holder and the aero-medical examiners of the organisation:

complying with MED.D.030;and ensuring their continued experience by performing an adequate number of class 1 medical examinations every year.

The AeMC shall establish and maintain a management system that includes the items addressed in ORA.GEN.200 and, in addition, processes:

for medical certification in compliance with Part-MED; and to ensure medical confidentiality at all times.

The AeMC shall be equipped with medico-technical facilities adequate to perform aero-medical examinations necessary for the exercise of the privileges included in the scope of the approval.

In addition to the records required in ORA.GEN.220, the AeMC shall:

maintain records with details of medical examinations and assessments performed for the issue, revalidation or renewal of medical certificates and their results, for a minimum period of 10 years after the last examination date; and keep all medical records in a way that ensures that medical confidentiality is respected at all times.