CHAPTER VI

ENFORCEMENT AND NATIONAL ENFORCEMENT BODIES

National enforcement bodies
Article 28
1
... A designated enforcement body shall take the measures necessary to ensure compliance with this Regulation.
Each body shall, in its organisation, funding decisions, legal structure and decision making, be independent of carriers, tour operators and terminal managing bodies.
2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Any passenger may submit a complaint, in accordance with any applicable law (other than this Regulation) to the appropriate designated enforcement body or designated complaints body, about an alleged infringement of this Regulation.

Report on enforcement
Article 29
By 1 June 2015 and every 2 years thereafter, the designated enforcement bodies ... shall publish a report on their activity in the previous 2 calendar years, containing in particular a description of actions taken in order to implement this Regulation and statistics on complaints and sanctions applied.

Cooperation between enforcement bodies
Article 30
The designated enforcement bodies shall, whenever appropriate, exchange information on their work and decision making principles and practices.

Penalties
Article 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Words in Art. 28(1) omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(16)(a)(i); 2020 c. 1, Sch. 5 para. 1(1)
Words in Art. 28(1) substituted (31.12.2020) by The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(16)(a)(ii); 2020 c. 1, Sch. 5 para. 1(1)
Art. 28(2) omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(16)(b); 2020 c. 1, Sch. 5 para. 1(1)
Art. 28(3) substituted (31.12.2020) by The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(16)(c); 2020 c. 1, Sch. 5 para. 1(1)
Word in Art. 29 inserted (31.12.2020) by The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(17)(a); 2020 c. 1, Sch. 5 para. 1(1)
Words in Art. 29 omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(17)(b); 2020 c. 1, Sch. 5 para. 1(1)
Art. 30 substituted (31.12.2020) by The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(18); 2020 c. 1, Sch. 5 para. 1(1)
Art. 31 omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(19); 2020 c. 1, Sch. 5 para. 1(1)