1.F1... [F2A designated enforcement body shall take the measures necessary to ensure compliance with this Regulation.]
Each body shall, in its organisation, funding decisions, legal structure and decision making, be independent of carriers, tour operators and terminal managing bodies.
F32.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
[F43.Any passenger may submit a complaint, in accordance with any applicable law (other than this Regulation) to the appropriate designated enforcement body or designated complaints body, about an alleged infringement of this Regulation.]
Textual Amendments
F1Words in Art. 28(1) omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(16)(a)(i); 2020 c. 1, Sch. 5 para. 1(1)
F2Words in Art. 28(1) substituted (31.12.2020) by The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(16)(a)(ii); 2020 c. 1, Sch. 5 para. 1(1)
F3Art. 28(2) omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(16)(b); 2020 c. 1, Sch. 5 para. 1(1)
By 1 June 2015 and every 2 years thereafter, the [F5designated] enforcement bodies F6... shall publish a report on their activity in the previous 2 calendar years, containing in particular a description of actions taken in order to implement this Regulation and statistics on complaints and sanctions applied.
Textual Amendments
F5Word in Art. 29 inserted (31.12.2020) by The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(17)(a); 2020 c. 1, Sch. 5 para. 1(1)
F6Words in Art. 29 omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(17)(b); 2020 c. 1, Sch. 5 para. 1(1)
[F7The designated enforcement bodies shall, whenever appropriate, exchange information on their work and decision making principles and practices.]
Textual Amendments
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Textual Amendments
F8Art. 31 omitted (31.12.2020) by virtue of The Rights of Passengers in Bus and Coach Transport (Amendment etc.) (EU Exit) Regulations 2019 (S.I. 2019/141), regs. 1(1), 4(19); 2020 c. 1, Sch. 5 para. 1(1)