communicate their arrival at an airport and their request for assistance at the designated points inside and outside terminal buildings mentioned in Article 5,
move from a designated point to the check-in counter,
check-in and register baggage,
proceed from the check-in counter to the aircraft, with completion of emigration, customs and security procedures,
board the aircraft, with the provision of lifts, wheelchairs or other assistance needed, as appropriate,
proceed from the aircraft door to their seats,
store and retrieve baggage on the aircraft,
proceed from their seats to the aircraft door,
disembark from the aircraft, with the provision of lifts, wheelchairs or other assistance needed, as appropriate,
proceed from the aircraft to the baggage hall and retrieve baggage, with completion of immigration and customs procedures,
proceed from the baggage hall to a designated point,
reach connecting flights when in transit, with assistance on the air and land sides and within and between terminals as needed,
move to the toilet facilities if required.