Directive (EU) 2019/770 of the European Parliament and of the Council of 20 May 2019 on certain aspects concerning contracts for the supply of digital content and digital services (Text with EEA relevance) (c. 770)

Article 5 Supply of the digital content or digital service

1. The trader shall supply the digital content or digital service to the consumer. Unless the parties have agreed otherwise, the trader shall supply the digital content or digital service without undue delay after the conclusion of the contract.

2. The trader shall have complied with the obligation to supply when:

(a) the digital content or any means suitable for accessing or downloading the digital content is made available or accessible to the consumer, or to a physical or virtual facility chosen by the consumer for that purpose;

(b) the digital service is made accessible to the consumer or to a physical or virtual facility chosen by the consumer for that purpose.