CHAPTER II

CUSTOMER DUE DILIGENCE
SECTION 1

General provisions
Article 11
Member States shall ensure that obliged entities apply customer due diligence measures in the following circumstances:
1. when establishing a business relationship;
2. when carrying out an occasional transaction that:
  1. amounts to EUR 15 000 or more, whether that transaction is carried out in a single operation or in several operations which appear to be linked; or
  2. constitutes a transfer of funds, as defined in point (9) of Article 3 of Regulation (EU) 2015/847 of the European Parliament and of the Council , exceeding EUR 1 000;
3. in the case of persons trading in goods, when carrying out occasional transactions in cash amounting to EUR 10 000 or more, whether the transaction is carried out in a single operation or in several operations which appear to be linked;
4. for providers of gambling services, upon the collection of winnings, the wagering of a stake, or both, when carrying out transactions amounting to EUR 2 000 or more, whether the transaction is carried out in a single operation or in several operations which appear to be linked;
5. when there is a suspicion of money laundering or terrorist financing, regardless of any derogation, exemption or threshold;
6. when there are doubts about the veracity or adequacy of previously obtained customer identification data.
Regulation (EU) 2015/847 of the European Parliament and of the Council of 20 May 2015 on information accompanying transfers of funds and repealing Regulation (EC) No 1781/2006 (see page 1 of this Official Journal).