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  1. Introductory Text

  2. CHAPTER I SUBJECT MATTER, SCOPE, DEFINITIONS AND LEVEL OF HARMONISATION

    1. Article 1.Subject matter

    2. Article 2.Scope

    3. Article 3.Definitions

    4. Article 4.Level of harmonisation

  3. CHAPTER II INFORMATION OBLIGATIONS AND CONTENT OF THE PACKAGE TRAVEL CONTRACT

    1. Article 5.Pre-contractual information

    2. Article 6.Binding character of pre-contractual information and conclusion of the package travel contract

    3. Article 7.Content of the package travel contract and documents to be supplied before the start of the package

    4. Article 8.Burden of proof

  4. CHAPTER III CHANGES TO THE PACKAGE TRAVEL CONTRACT BEFORE THE START OF THE PACKAGE

    1. Article 9.Transfer of the package travel contract to another traveller

    2. Article 10.Alteration of the price

    3. Article 11.Alteration of other package travel contract terms

    4. Article 12.Termination of the package travel contract and the right of withdrawal before the start of the package

  5. CHAPTER IV PERFORMANCE OF THE PACKAGE

    1. Article 13.Responsibility for the performance of the package

    2. Article 14.Price reduction and compensation for damages

    3. Article 15.Possibility to contact the organiser via the retailer

    4. Article 16.Obligation to provide assistance

  6. CHAPTER V INSOLVENCY PROTECTION

    1. Article 17.Effectiveness and scope of insolvency protection

    2. Article 18.Mutual recognition of insolvency protection and administrative cooperation

  7. CHAPTER VI LINKED TRAVEL ARRANGEMENTS

    1. Article 19.Insolvency protection and information requirements for linked travel arrangements

  8. CHAPTER VII GENERAL PROVISIONS

    1. Article 20.Specific obligations of the retailer where the organiser is established outside the European Economic Area

    2. Article 21.Liability for booking errors

    3. Article 22.Right of redress

    4. Article 23.Imperative nature of the Directive

    5. Article 24.Enforcement

    6. Article 25.Penalties

    7. Article 26.Reporting by the Commission and review

    8. Article 27.Amendment of Regulation (EC) No 2006/2004 and Directive 2011/83/EU

  9. CHAPTER VIII FINAL PROVISIONS

    1. Article 28.Transposition

    2. Article 29.Repeal

    3. Article 30.Entry into force

    4. Article 31.Addressees

  10. Signature

    1. ANNEX I

      1. Part A Standard information form for package travel contracts where the use of hyperlinks is possible

      2. Part B Standard information form for package travel contracts in situations other than those covered by Part A

      3. Part C Standard information form where the organiser transmits data to another trader in accordance with point (b)(v) of point 2 of Article 3

    2. ANNEX II

      1. Part A Standard information form where the trader facilitating an online linked travel arrangement within the meaning of point (a) of point 5 of Article 3 is a carrier selling a return ticket

      2. Part B Standard information form where the trader facilitating an online linked travel arrangement within the meaning of point (a) of point 5 of Article 3 is a trader other than a carrier selling a return ticket

      3. Part C Standard information form in the case of linked travel arrangements within the meaning of point (a) of point 5 of Article 3 where the contracts are concluded in the simultaneous physical presence of the trader (other than a carrier selling a return ticket) and the traveller

      4. Part D Standard information form where the trader facilitating an online linked travel arrangement within the meaning of point (b) of point 5 of Article 3 is a carrier selling a return ticket

      5. Part E Standard information form where the trader facilitating an online linked travel arrangement within the meaning of point (b) of point 5 of Article 3 is a trader other than a carrier selling a return ticket

    3. ANNEX III