CHAPTER 2

PROVISION OF INFORMATION AND SUPPORT

Support from victim support services
Article 9
1
Victim support services, as referred to in Article 8(1), shall, as a minimum, provide:
a
information, advice and support relevant to the rights of victims including on accessing national compensation schemes for criminal injuries, and on their role in criminal proceedings including preparation for attendance at the trial;
b
information about or direct referral to any relevant specialist support services in place;
c
emotional and, where available, psychological support;
d
advice relating to financial and practical issues arising from the crime;
e
unless otherwise provided by other public or private services, advice relating to the risk and prevention of secondary and repeat victimisation, of intimidation and of retaliation.
2
Member States shall encourage victim support services to pay particular attention to the specific needs of victims who have suffered considerable harm due to the severity of the crime.
3
Unless otherwise provided by other public or private services, specialist support services referred to in Article 8(3), shall, as a minimum, develop and provide:
a
shelters or any other appropriate interim accommodation for victims in need of a safe place due to an imminent risk of secondary and repeat victimisation, of intimidation and of retaliation;
b
targeted and integrated support for victims with specific needs, such as victims of sexual violence, victims of gender-based violence and victims of violence in close relationships, including trauma support and counselling.