(a)
communicate effectively in voice-only (telephone/radiotelephone) and in face-to-face situations;
(b)
communicate on common, concrete and work-related topics with accuracy and clarity;
(c)
use appropriate communicative strategies to exchange messages and to recognise and resolve misunderstandings (e.g. to check, confirm or clarify information) in a general or work‐related context;
(d)
handle successfully and with relative ease the linguistic challenges presented by a complication or unexpected turn of events that occurs within the context of a routine work situation or communicative task with which they are otherwise familiar; and
(e)
use a dialect or accent which is intelligible to the aeronautical community.