Unsolicited communications
Article 10
1
The use by a supplier of the following distance communication techniques shall require the consumer's prior consent:
a
automated calling systems without human intervention (automatic calling machines);
b
fax machines.
2
Member States shall ensure that means of distance communication other than those referred to in paragraph 1, when they allow individual communications:
a
shall not be authorised unless the consent of the consumers concerned has been obtained, or
b
may only be used if the consumer has not expressed his manifest objection.
3
The measures referred to in paragraphs 1 and 2 shall not entail costs for consumers.