CHAPTER II

UNIVERSAL SERVICE OBLIGATIONS INCLUDING SOCIAL OBLIGATIONS

Availability of universal service
Article 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Provision of access at a fixed location and provision of telephone services
Article 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Directory enquiry services and directories
Article 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Public pay telephones and other publics voice telephony access points
Article 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Measures for disabled end-users
Article 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Designation of undertakings
Article 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Affordability of tariffs
Article 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Control of expenditure
Article 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Quality of service of designated undertakings
Article 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Costing of universal service obligations
Article 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Financing of universal service obligations
Article 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Transparency
Article 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Review of the scope of universal service
Article 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repealed by Directive (EU) 2018/1972 of the European Parliament and of the Council of 11 December 2018 establishing the European Electronic Communications Code (Recast) (Text with EEA relevance).