Actions launched or continued under the ISA2 programme shall:
be based on utility and driven by identified needs and programme objectives;
comply with the following principles:
subsidiarity and proportionality,
user-centricity,
inclusion and accessibility,
delivery of public services in such a way as to prevent digital divide,
security, respect for privacy and data protection,
multilingualism,
administrative simplification and modernisation,
transparency,
preservation of information,
openness,
re-usability and avoidance of duplication,
technological neutrality, solutions which, insofar as possible, are future-proof, and adaptability,
effectiveness and efficiency;
be flexible, extensible and applicable to other business or policy areas; and
demonstrate financial, organisational and technical sustainability.