Actions launched or continued under the ISA² programme shall:

1. (a)

   be based on utility and driven by identified needs and programme objectives;

2. (b)

   comply with the following principles:

   • subsidiarity and proportionality,

   • user-centricity,

   • inclusion and accessibility,

   • delivery of public services in such a way as to prevent digital divide,

   • security, respect for privacy and data protection,

   • multilingualism,

   • administrative simplification and modernisation,

   • transparency,

   • preservation of information,

   • openness,

   • re-usability and avoidance of duplication,

   • technological neutrality, solutions which, insofar as possible, are future-proof, and adaptability,

   • effectiveness and efficiency;

3. (c)

   be flexible, extensible and applicable to other business or policy areas; and

4. (d)

   demonstrate financial, organisational and technical sustainability.