Communications from customers and potential customers
13.—(1) The financial promotion restriction does not apply to any communication made by or on behalf of a person (“customer”) to one other person (“supplier”)—
(a)in order to obtain information about a controlled investment available from or a controlled service provided by the supplier; or
(b)in order that the customer can acquire a controlled investment from that supplier or be supplied with a controlled service by that supplier.
(2) For the purposes of paragraph (1), a controlled service is a service the provision of which constitutes engaging in a controlled activity by the supplier.