The Package Travel and Linked Travel Arrangements Regulations 2018

Regulations 5(1) and (3)(a), 6(1) and (3), 7(2)(a) and 11(3)(a)

SCHEDULE 1 Information to be provided to the traveller, where applicable, before the conclusion of the package travel contract

1.  The main characteristics of the travel services specified in paragraphs 2 to 10.

2.  The travel destination, the itinerary and periods of stay, with dates and, where accommodation is included, the number of nights included.

3.  The means, characteristics and categories of transport, the points, dates and time of departure and return, the duration and places of intermediate stops and transport connections.

4.  Where the exact time of departure and return is not yet determined, the organiser and, where applicable, the retailer, must inform the traveller of the approximate time of departure and return.

5.  The location, main features and, where applicable, tourist category of the accommodation under the rules of the country of destination.

6.  The meals which are included in the package.

7.  The visits, excursions or other services included in the total price agreed for the package.

8.  Where it is not apparent from the context, whether any of the travel services are to be provided to the traveller as part of a group and, if so, where possible, the approximate size of the group.

9.  Where the traveller’s benefit from other tourist services depends on effective oral communication, the language in which those services are to be carried out.

10.  Whether the trip or holiday is generally suitable for persons with reduced mobility and, upon the traveller’s request, the precise information on the suitability of the trip or holiday taking into account the traveller’s needs.

11.  The trading name and geographical address of the organiser and, where applicable, of the retailer, as well as their telephone number and, where applicable, e-mail address.

12.  The total price of the package inclusive of taxes and, where applicable, of all additional fees, charges and other costs or, where those costs cannot reasonably be calculated in advance of the conclusion of the contract, an indication of the type of additional costs which the traveller may still have to bear.

13.  The arrangements for payment, including any amount or percentage of the price which is to be paid as a down payment and the timetable for payment of the balance, or financial guarantees to be paid or provided by the traveller.

14.  The minimum number of persons required for the package to take place and the time-limit, referred to in regulation 13(2)(a), before the start of the package for the possible termination of the contract if that number is not reached.

15.  General information on passport and visa requirements, including approximate periods for obtaining visas and information on health formalities, of the country of destination.

16.  Information that the traveller may terminate the contract at any time before the start of the package in return for payment of an appropriate termination fee, or, where applicable, the standardised termination fees requested by the organiser, in accordance with regulation 12(1) to (6).

17.  Information on optional or compulsory insurance to cover the cost of termination of the contract by the traveller or the cost of assistance, including repatriation, in the event of accident, illness or death.