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SCHEDULESHealth care principles to be upheld by relevant nhs bodies and relevant service providers

(introduced by section 6(1))

Patient focusS

1SAnything done in relation to the patient takes into account the patient's needs.

Commencement Information

I1Sch. para. 1 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

2SPatients are treated with dignity and respect.

Commencement Information

I2Sch. para. 2 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

3SPrivacy and confidentiality are respected.

Commencement Information

I3Sch. para. 3 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

4SHealth care is provided in a caring and compassionate manner.

Commencement Information

I4Sch. para. 4 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

5SSupport necessary to receive or access health care is available.

Commencement Information

I5Sch. para. 5 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

6SThe patient's abilities, characteristics and circumstances are considered.

Commencement Information

I6Sch. para. 6 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

Quality care and treatmentS

7[F1(1)] Regard is had to the importance of providing the optimum benefit to the patient's health and wellbeing. S

[F2(2)Sub-paragraph (1) does not apply in relation to the exercise of functions conferred by the 2021 Act.]

[F37A(1)Regard is to be had to the importance of providing health care in a way that seeks to avoid re-traumatisation and is otherwise trauma-informed.S

(2)Sub-paragraph (1) applies only in relation to the exercise of functions conferred by section 1 of the 2021 Act.]

8SThe range of options available in the patient's case is considered.

Commencement Information

I8Sch. para. 8 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

9SHealth care is based on current recognised clinical guidance.

Commencement Information

I9Sch. para. 9 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

10SNo avoidable harm or injury is to be caused to the patient by the health care provided.

Commencement Information

I10Sch. para. 10 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

11SPatients are cared for in an appropriate environment which is as clean and safe as is reasonably possible.

Commencement Information

I11Sch. para. 11 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

Patient participation S

12SPatients participate as fully as possible in decisions relating to the patient's health and wellbeing [F4(including, where the health care being provided includes a service provided under the 2021 Act, decisions mentioned in section 3(3A))].

13SPatients are provided with such information and support as is necessary to enable them to participate in accordance with paragraph 12 and in relation to any related processes (general or specific).

Commencement Information

I13Sch. para. 13 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

14SPatients are encouraged to treat any person involved in the delivery of health care with dignity and respect.

Commencement Information

I14Sch. para. 14 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

CommunicationS

15SCommunication about a patient's health and wellbeing [F5or, where the health care being provided includes a service provided under the 2021 Act, about matters relevant to the provision of that service] is clear, accessible and understood.

16SCommunication about general services and processes and decisions is clear, accessible and understood.

Commencement Information

I16Sch. para. 16 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

ComplaintsS

17SIssues of concern are dealt with reasonably, promptly and in accordance with proper procedures.

Commencement Information

I17Sch. para. 17 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)

OtherS

18SWaste of resources in the provision of health care is avoided.

Commencement Information

I18Sch. para. 18 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)