Part 1Regulatory framework
Chapter 2regulators
Requirements of category 1 regulators
12Annual reports of category 1 regulators
(1)
(2)
The report must include—
(a)
(b)
(c)
(d)
(e)
a summary of decisions to pay out from the compensation fund, including details on—
(i)
how decisions on claims are made,
(ii)
the criteria for making decisions,
(iii)
the average length of time it has taken to make a payment following the making of a claim,
(iv)
the proportion of claims that have been paid out, whether in part or in full, compared to the number of claims made,
(f)
information, in relation to legal services providers that the regulator regulates, about—
(i)
the number of conduct complaints remitted (or treated as having been remitted) to it under the 2007 Act, and the number of those complaints that are determined, discontinued or reinstated by it or, where section 8(2) applies, its regulatory committee,
(ii)
the number of regulatory complaints remitted (or treated as having been remitted) to it under the 2007 Act, and the number of those complaints that are determined, discontinued or reinstated by it or, where section 8(2) applies, its regulatory committee,
(g)
information on any measures taken or financial penalties imposed by the regulator on legal services providers that it regulates as a result of complaints remitted (or treated as having been remitted) to it under the 2007 Act (including information as to compliance with the measures and the actions taken to enforce them),
(h)
information about directions (if any) given under section 20, including—
(i)
the number of directions given in pursuance of each of the purposes in section 20(3),
(ii)
a summary of which types of rules are being disapplied or modified (and how frequently they are being disapplied or modified),
(iii)
any trends in the kinds of directions that were applied for, rejected or granted,
(iv)
the changes in such trends (if any) from the previous report,
(i)
(j)
(k)
(3)
(a)
the category 1 regulator must make available to its regulatory committee such information as the committee may require to prepare an annual report under this section,
(b)
the report must include such information as the committee considers relevant about—
(i)
the committee’s internal governance arrangements, and
(ii)
the relationship between the committee and the regulator’s governing body, and
(c)
the regulatory committee must involve the governing body of the regulator in the preparation of the report.
(4)
(5)
(a)
publish its annual report by such electronic means as the regulator (or regulatory committee) considers appropriate, and
(b)
send a copy of its annual report to the Lord President,
as soon as practicable after the end of the reporting year to which the annual report relates.
(6)
In this section—
“conduct complaint” is to be construed in accordance with Part 1 of the 2007 Act,
“regulatory complaint” is to be construed in accordance with Part 1 of the 2007 Act,
“reporting year” means, in relation to a category 1 regulator, a 12 month period that coincides with the regulator’s financial year.