165.This section inserts new section 22A (services complaints: special provision for complaints against unregulated persons) into the 2007 Act. The new section applies various provisions of the 2007 Act (with some modifications) in relation to a services complaint against a person who was not a practitioner at the time when the services were provided but who was providing legal services to the public for fee, gain or reward. This ensures that the Commission has functions to oversee services complaints in relation to such unregulated persons.