xmlns:atom="http://www.w3.org/2005/Atom"
20Assisting persons to—
(a)understand and access the support to which a person is entitled under this Act,
(b)comply with the requirements of a scheme or any condition imposed in connection with support provided to the person or to which the person may be entitled.
21Assisting persons to monitor, gather data, prepare reports on, or otherwise provide information in relation to assessing the effectiveness of support provided under this Act.