Scottish Public Services Ombudsman Act 2002
70.Paragraph 2 of schedule 2 adds South of Scotland Enterprise to the list of authorities in schedule 2 of the Scottish Public Services Ombudsman Act 2002 (“the 2002 Act”). The effect is to:
make South of Scotland Enterprise amenable to investigation by the ombudsman (see section 5 of the 2002 Act),
oblige South of Scotland Enterprise to have its own complaints handling procedure that complies with the statement of principles published by the ombudsman under section 16A of the 2002 Act,
pave the way for South of Scotland Enterprise being subject to the further requirement to have a complaints handling procedure that complies with a model complaints handling procedure prepared by the ombudsman (see sections 16B and 16C of the 2002 Act).