Standards of service
Section 3 – Reports
15.Section 3 requires the persons named in section 2(2) to prepare and publish a report within twelve months of the initial publication of their standards of service, then on a yearly basis. Under subsection (3), the report must contain an assessment of how the standards have been met, how the person intends to continue to meet them, any modifications made during the reporting period and any proposed modifications the person intends to make during the following reporting period. Subsection (4) enables the Scottish Ministers, by regulations, to specify additional information to be included in such reports, in addition to that set out in subsection (3).
