Complaints

Complaints
3A
1
A competent authority must provide a complaints process by which a person who is or appears to be a victim in relation to an offence or alleged offence, may challenge—
a
an alleged breach by that competent authority of that person’s rights under this Act, or
b
an alleged breach of that competent authority’s obligations under this Act.
2
The obligation in subsection (1) does not apply where the competent authority is subject to a complaints process, provided in or under any enactment, which would allow a person who is or appears to be a victim in relation to an offence or alleged offence to challenge the matters in subsection (1)(a) and (b).
S. 3A and cross-heading inserted (23.12.2015) by The Victims Rights (Scotland) Regulations 2015 (S.S.I. 2015/444), regs. 1(2), 3