SCHEDULE

Health care principles to be upheld by relevant nhs bodies and relevant service providers
(introduced by section 6(1))

Patient focus
1
Anything done in relation to the patient takes into account the patient's needs.
2
Patients are treated with dignity and respect.
3
Privacy and confidentiality are respected.
4
Health care is provided in a caring and compassionate manner.
5
Support necessary to receive or access health care is available.
6
The patient's abilities, characteristics and circumstances are considered.

Quality care and treatment
7
1
Regard is had to the importance of providing the optimum benefit to the patient's health and wellbeing.
2
Sub-paragraph (1) does not apply in relation to the exercise of functions conferred by the 2021 Act.
7A
1
Regard is to be had to the importance of providing health care in a way that seeks to avoid re-traumatisation and is otherwise trauma-informed.
2
Sub-paragraph (1) applies only in relation to the exercise of functions conferred by section 1 of the 2021 Act.
8
The range of options available in the patient's case is considered.
9
Health care is based on current recognised clinical guidance.
10
No avoidable harm or injury is to be caused to the patient by the health care provided.
11
Patients are cared for in an appropriate environment which is as clean and safe as is reasonably possible.

Patient participation
12
Patients participate as fully as possible in decisions relating to the patient's health and wellbeing (including, where the health care being provided includes a service provided under the 2021 Act, decisions mentioned in section 3(3A)).
13
Patients are provided with such information and support as is necessary to enable them to participate in accordance with paragraph 12 and in relation to any related processes (general or specific).
14
Patients are encouraged to treat any person involved in the delivery of health care with dignity and respect.

Communication
15
Communication about a patient's health and wellbeing or, where the health care being provided includes a service provided under the 2021 Act, about matters relevant to the provision of that service is clear, accessible and understood.
16
Communication about general services and processes and decisions is clear, accessible and understood.

Complaints
17
Issues of concern are dealt with reasonably, promptly and in accordance with proper procedures.

Other
18
Waste of resources in the provision of health care is avoided.
Sch. para. 1 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 2 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 3 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 4 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 5 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 6 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 7 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 8 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 9 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 10 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 11 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 12 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 13 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 14 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 15 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 16 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 17 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 18 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)
Sch. para. 7A inserted (1.4.2022) by Forensic Medical Services (Victims of Sexual Offences) (Scotland) Act 2021 (asp 3), ss. 10(2), 20(2) (with s. 3); S.S.I. 2022/24, reg. 2
Words in sch. para. 12 inserted (1.4.2022) by Forensic Medical Services (Victims of Sexual Offences) (Scotland) Act 2021 (asp 3), s. 20(2), sch. para. 4(5)(b) (with s. 3); S.S.I. 2022/24, reg. 2
Words in sch. para. 15 inserted (1.4.2022) by Forensic Medical Services (Victims of Sexual Offences) (Scotland) Act 2021 (asp 3), s. 20(2), sch. para. 4(5)(c) (with s. 3); S.S.I. 2022/24, reg. 2
Sch. para. 7 renumbered as sch. para. 7(1) (1.4.2022) by Forensic Medical Services (Victims of Sexual Offences) (Scotland) Act 2021 (asp 3), s. 20(2), sch. para. 4(5)(a)(i) (with s. 3); S.S.I. 2022/24, reg. 2
Sch. para. 7(2) inserted (1.4.2022) by Forensic Medical Services (Victims of Sexual Offences) (Scotland) Act 2021 (asp 3), s. 20(2), sch. para. 4(5)(a)(ii) (with s. 3); S.S.I. 2022/24, reg. 2