xmlns:atom="http://www.w3.org/2005/Atom" xmlns:atom="http://www.w3.org/2005/Atom"
16SCommunication about general services and processes and decisions is clear, accessible and understood.
Commencement Information
I1Sch. para. 16 in force at 1.4.2012 by S.S.I. 2012/35, art. 2(a)